Event Services Specialist

International House Berkeley, affectionately known as I‑House, is a vibrant and diverse residential community dedicated to fostering intercultural understanding and global leadership. Located on the University of California, Berkeley campus, I‑House provides a unique living and learning environment for students, scholars, and researchers from around the world. Our mission is to promote a more peaceful and just world by fostering intercultural respect and understanding and leadership skills.

Since our founding in 1930, I‑House has been a welcoming home to thousands of residents from over 100 countries. We offer a rich array of cultural, educational, and social programs that encourage mutual respect, intellectual exchange, and lifelong friendships. At I‑House, we believe that by living and learning together, we can build bridges across cultures and create a global community that celebrates diversity and inclusion.

Reporting to the Director of Event Services, the Events Services Specialist is a full-time position responsible for planning, coordinating, and executing events from initial inquiry and site visits through on-site event management and final wrap‑up. This role serves as the primary point of contact for clients, vendors, and internal teams, ensuring each event runs smoothly, stays on budget, and meets client expectations.

This role is ideal for a highly organized, customer-focused, and detail‑oriented professional excited to manage a wide range of events in the fast‑paced hospitality environment at I‑House.

Event Planning & Management

• Respond promptly to client inquiries and create rental agreements
• Conduct site visits and walkthroughs to confirm logistics and identify potential issues before they arise
• Coordinate event logistics including venue set up, catering, AV/ technical needs and student staffing
• Develop and manage event timelines, summaries, floor plans, and run‑of‑show documents
• Ensure estimates are reviewed and approved by clients in a timely manner
• Serve as the on‑site Event Manager for events, overseeing operations and resolving issues as they arise
• Manage on‑site event execution, troubleshooting issues in real time
• Collect and analyze post‑event feedback to improve future events
• Maintain events calendars and ensure no scheduling conflicts
• Ensure compliance with permits, insurance, and safety regulations
• Utilize web‑based event and room booking software to:
  • Place and manage event holds
  • Monitor internal and external event calendars
  • Track major campus events and scheduling impacts
• Create and deploy digital signage for events.
• Maintain event inventory and ensure availability of equipment and supplies, including tables, chairs, and related materials.
• Organize storage areas and coordinate restocking of event supplies as needed.

Student Worker Oversight

• Create and manage student staff schedules ensuring room turnover schedules are timely and efficient
• Train student staff on where/how equipment is moved and set up in each space
• Assist Catering Manager with student training and support student catering staff and catering leads as needed
• Daily/Weekly oversight of student shifts for room transitions
• Work closely with internal departments to support and advance I‑House events.
• Coordinate with the Production Manager to ensure all the production department understands the scope of internal events.
• Attend Catering Lead, Housekeeping and RIO Event team meetings.
• Contribute ideas and recommendations to improve departmental operations and client service.

Other duties as assigned.

• Minimum of two years of experience in event planning, hospitality, catering, or a related field.
• Positive, can‑do attitude who is comfortable working independently and as a…