Houseperson Ben Hotel

Why us?

At The Ben, West Palm Beach, every corner tells a story, and every guest interaction creates a memorable experience. Inspired by the legacy of Byrd "Birdie" Dewey and her iconic Ben Trovato estate, our Autograph Collection hotel blends modern luxury with creativity, sophistication, and a spirit of individuality that feels Exactly Like Nothing Else.

As a Houseperson at The Ben, you play a vital role in supporting the daily operations of the housekeeping team and maintaining a seamless, luxurious environment for our guests. You will be responsible for supporting Room Attendants, keeping guest corridors and service areas pristine, delivering requested items, and managing the heavy lifting behind the scenes. Through your proactive support, efficiency, and sharp attention to detail, you help ensure our housekeeping team operates smoothly while upholding the hotel's reputation for outstanding hospitality.

Behind every unforgettable guest experience at The Ben, there is an unsung hero quietly moving behind the scenes to keep the property running seamlessly. As a H
ouseperson
, your work is the engine that drives our housekeeping department forward. From stocking high-end linens and keeping guest corridors pristine to stepping in with a warm smile when a guest needs extra towels, you ensure that every corner of the hotel flows effortlessly. You are the backbone of our operation, turning high-volume hotel activity into an atmosphere of quiet, luxury comfort.

Every hallway you clear, every closet you stock, and every request you fulfill reflects The Ben’s deep commitment to quality, teamwork, and elevated hospitality.

Learn more about our collection of experiences:

The Ben West Palm —  Grit —  Rooftop —  Ben Events —

As a
Houseperson at The Ben, you play a vital role in supporting the daily operations of the housekeeping team and maintaining a seamless, luxurious environment for our guests. You will be responsible for assisting Room Attendants, maintaining pristine corridors and service areas, stocking linen closets, and delivering requested items with speed and care. Through your proactive support, physical efficiency, and attention to detail, you ensure our housekeeping team operates smoothly while upholding the hotel's reputation for outstanding hospitality.

Success in this role requires a strong work ethic, physical stamina, the ability to work independently and as part of a team, and a genuine commitment to delivering a memorable guest experience. By consistently maintaining Marriott and The Ben's standards of cleanliness and professionalism, you contribute directly to team efficiency, guest satisfaction, and the overall success of the hotel.

• Conduct routine inspections of assigned floors and public areas at the beginning and end of each shift to ensure cleanliness, organization, and presentation standards are maintained.
• Clean and maintain hotel public spaces, including hallways, elevators, stairwells, service areas, and other designated locations, following established cleanliness, safety, and security standards.
• Remove trash, soiled linens, terry, newspapers, and room service trays from guest floors and service areas, transporting materials to designated disposal or laundry locations.
• Stock linen closets, supply rooms, and housekeeping carts to maintain established par levels and support efficient departmental operations.
• Assist Room Attendants with operational needs, including delivering bed boards, rollaway beds, cribs, and other housekeeping equipment.
• Identify and report maintenance concerns, safety hazards, lost and found items, damaged property, or missing hotel assets to the appropriate supervisor.
• Respond promptly and courteously to guest requests,…