Manager, Communications Infrastructure Design & Build; U Berkeley IT

Departmental Overview

This position is part of the Communications Infrastructure Design & Build (CIDB) team within the Campus IT Infrastructure (CITI) unit, which is part of Berkeley IT. Berkeley IT provides technology services, support, and solutions that enable UC Berkeley’s students, faculty, and staff to do their best work. CITI provides the foundational technology infrastructure that supports UC Berkeley’s evolving campus needs. The CIDB team designs, coordinates, and implements campus telecommunications infrastructure, including telecommunications rooms, pathways, cabling, and network/voice connectivity.

The team partners with campus departments, contractors, consultants, and project teams to deliver reliable, scalable, and standards-based infrastructure that enables essential campus technology services.

Responsible for leading and managing a team of project managers and highly technical professionals who manage the design, installation, and testing of mission critical networking and telecommunications infrastructure and technologies as a part of complex campus capital projects. Acts as primary liaison between Berkeley IT Communications and Network Services (bIT/CNS) with the campus Capital Strategies, Facilities Services and Space Planning departments, ensuring ongoing collaboration with these teams on projects.

Provides technical and business leadership to ensure successful campus-wide outcomes. Errors can impact the accomplishment of UC Berkeley goals and objectives, have major fiscal impacts, and cause disruptions to campus operations related to dependencies on campus data networking and telecommunications infrastructure.

• Hiring/Staffing - Assesses and determines staffing needs, obtains necessary approvals to fill vacant positions, and conducts interview and selection process of qualified staff for vacant positions.
• Performance Management and Staff Development - Conducts and documents annual performance evaluations of staff members. In consultation with PPC/ELR, takes progressive disciplinary actions that may lead to dismissal. Makes recommendations for merit increases and reclassifications. Works with staff to develop individual development plans (IDPs). Provides direction to entry-level and experienced project managers. Acts as advisor to project team members in order to facilitate adherence to project schedules and to resolve issues.
  
  Supervises Network Development sub‑unit to collaborate with Network Engineers and Voice Technicians in the design and coordination of campus communication technologies, wiring/cabling, and infrastructure installation.
• Financial Management - Budget responsibility including the development and oversight of assigned recharge cost centers in collaboration with department budget officer (DBO). Develops and monitors operational and budget processes, staff FTE, finance, human resources, space planning, and vehicle fleet. Responsible for project financial results. Oversees billing review of completed departmental projects.
• Telecommunications Standards - Owns and maintains Berkeley IT Communications and Network Services Telecommunications Standards, and ensures review and approval of Capital Project telecommunications‑related designs in adherence with standards. Provides guidance to subordinates to achieve goals in accordance with established standards/policies.
• Vendor Management - Works with team and with service and equipment providers to ensure timely installation and repair. May have responsibility for negotiating contracts with vendors.
• Portfolio/Project Management - Clarifies, prioritizes and oversees the portfolio of CNS Infrastructure projects. Responsible for overall results, including costs, methods and staffing. Monitors the level and quality of service provided to customers, including monitoring and detection of delays and the resolution of customer complaints. Leads team collaborative efforts, and organizes interdepartmental activities to ensure work orders and projects complete on schedule and within budget.
  
  Supervises, tracks, and coordinates the efforts of Project Managers, Outside Plant Engineers, and Network…