Classroom Technology Installation Technician Research Teaching and Learning

Classroom Technology Installation Technician (5162C) Research Teaching and Learning, #88517

At the University of California, Berkeley , we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and Mac Arthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond.

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At Berkeley, the best careers are built on a foundation of continuous learning and growth . We actively support professional development by providing all full-time staff employees with at least 80 hours of paid time per year and provide space for supportive colleague communities via numerous employee resource groups.

Research, Teaching, and Learning (RTL) provides support, documentation, and training for a portfolio of campus-wide technology services in support of teaching and learning at UC Berkeley. The service portfolio includes classroom technology services supporting the campus, including the Classroom Technology Support Helpdesk, Instructional Equipment Checkout, Specialized Auditorium Support, Active Learning Classroom Support, and Instructional Computing Classrooms.

The Classroom Technology Installation Technician performs troubleshooting, maintenance, and installation of a wide variety of portable and educational technology equipment on campus in the support of teaching and learning. This position carries out systematic efforts to sustain the AV/IT infrastructure in the campus general assignment classrooms.

• Executes the installation, testing, and debugging of moderately complex AV/IT systems in classrooms and learning spaces to ensure full system commissioning. Interprets blueprints, architectural schematics, and functional diagrams to execute specialized projects, including equipment rack wiring, display device mounting, and infrastructure modifications. Collaborates with the Design and Engineering team to integrate new instructional technology subsystems into existing campus IT infrastructures. Verifies that specific phases or components of system designs are installed to plan specifications and communicates assessments (with suggested remediation, if needed) to clients.

• Performs advanced troubleshooting and repair of analog and digital electronic components, control systems, and data transmission systems in instructional spaces. Utilizes measurement equipment to adjust and calibrate media equipment according to design specifications. Provides guidance and solutions to staff, faculty and students for the correct operation of equipment and video-data display in lecture halls and classrooms.

• Participates as a member of cross-functional service improvement project teams to identify, evaluate, and develop complex systems and procedures. Participates in product research to identify emerging trends in hardware and software Assists in reviewing and estimating schedules and design costs, including equipment, installation, labor, and materials. Authors and maintains knowledge base documentation and staff-facing training materials to ensure consistent support and operational efficiency.

• Other duties as required by the department and projects of the department

• Ability to work evenings and nights. The schedule work hour start is 5pm or later on weekdays.
• Strong knowledge of AV IT installation and field implementation.
• Prompt and effective communication with team members, faculty, and campus colleagues.
• Demonstrated ability to create AV flow diagrams, schematics and AV infrastructure drawings.
• Ability to test and operate installed AV IT equipment.
• Knowledge of audio, video and control systems as well as architectural and cabling requirements.
• Experience and skill to quickly and independently troubleshoot, repair, maintain and install many different types of AV/IT equipment.
• Basic knowledge of electronic theory, practical system designs, analog and digital circuitry.
• Self-motivated and works independently and as part of a team.
• Able to learn effectively and meet deadlines.
• Knowledge of PC and Mac computers and commonly used software such as Microsoft Office, AV equipment configuration software, and Google software suite.

• Infocomm Certified Technology Specialist (CTS) (Preferred)
• Infocomm Certified Technology Specialist - Installation (CTS-I) (Preferred)

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a…