Chief Programs Officer

Company Overview

For more than 50 years, Insight Housing (formerly, Berkeley Food & Housing Project) has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda County, San Francisco County, Contra Costa County, Solano County, Sacramento County, San Joaquin County and Amador County.

We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive, equitable, and sustainable housing solutions.

The Chief Programs Officer (CPO) is a key strategic partner to the CEO and a core member of the executive leadership team. This role provides vision, leadership, and accountability for all of Insight Housing’s programs ensuring alignment with the organization’s mission to end homelessness through housing, services, and advocacy.

The CPO will lead the growth, development, implementation, and continuous improvement of high-quality, culturally responsive programs across multiple counties. They will oversee emergency shelter, outreach, rapid rehousing, permanent supportive housing, and other supportive service initiatives. The CPO is responsible for program performance, staff development, service integration, compliance, and outcome measurement. The CPO will lead the strategic vision of Insight as it relates to programs, expanding our reach throughout the state with innovation and consistent quality.

They will also play a critical role in supporting Insight Housing’s growing real estate portfolio and aligning that portfolio with program needs and advocacy efforts.

The ideal candidate brings a strong equity lens, deep knowledge of homelessness systems of care, and experience managing complex, multi-site programs in a high-growth nonprofit environment.

• Collaborate with the CEO and senior leadership team to refine and implement the strategic plan and operational goals.
• Provide executive leadership for all service programs, ensuring fidelity to mission, funder requirements, and best practices.
• Serve as a thought leader on systems change, housing justice, and human-centered program design.
• Represent Insight Housing externally with funders, developers, public agencies, coalitions, and community stakeholders.
• Lead organizational responses to public health crises, extreme weather, or emergency housing needs.

• Directly oversee a wide range of social service programs, ensuring integration of Insight Housing’s values, trauma-informed care, and evidence-based practices.
• Constantly assess community needs and lead the development of new programs to meet emerging gaps and funding opportunities.
• Ensure equity, dignity, and participant voices are embedded into all service models, policies, and performance targets.

• Champion a culture of data-informed learning, accountability, and continuous improvement across all programs.
• Oversee program evaluation, data collection, participant satisfaction strategies, and real-time performance dashboards.
• Ensure all programs meet or exceed contractual goals, grant deliverables, and regulatory requirements, including CARF and funder audits.
• Develop and implement feedback loops and co-design strategies with participants to improve services and inform policy advocacy.

• Provide inspirational leadership to direct reports and program staff, supporting professional development, coaching, and succession planning.
• Promote a diverse, equitable, and inclusive workplace culture that centers lived experience and community wisdom.
• Implement systems of performance management that align staff development with program outcomes and strategic goals.
• Foster cross-departmental collaboration to ensure operational alignment across Housing, Finance, HR, and Development teams.

• Partner with the Finance team on annual program budgeting, ongoing financial monitoring, and cost allocation…