SMB Customer Success & Growth Manager
Job in
Berkeley, Alameda County, California, 94709, USA
Listed on 2026-07-11
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-11
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Jobtailor is seeking a proactive Customer Success Manager to serve as the primary point of contact for a portfolio of SMB accounts, ensuring retention and value delivery.
You will coordinate with sales and support teams, conduct virtual check-ins, monitor health metrics, and guide customers to resources that maximize product adoption. This role emphasizes efficiency and scalability with a focus on growth.
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