Leasing & Marketing Assistant - Stonefire Berkeley

Job Description

The Leasing & Marketing Assistant assists in planning community events, participates in on‑ and off‑campus activities, and provides service to prospective residents to meet goals set by the Community Manager. This role serves as a quality leader to the Community Ambassadors.

• Monitor and maintain model and tour route on a daily basis.
• Assist with the maintenance of property curb appeal.
• Track and report leasing data, metrics, and goals.
• Develop and execute methods to retain residents and attract new ones.
• Create and maintain relationships with vendors.
• Organize and manage monthly resident events.
• Organize and manage monthly marketing events.
• Prepare for and execute housing fairs and other on‑campus events.
• Assist with social media campaigns to maintain a social media presence.
• Ensure follow‑up activities take place for all prospective residents.
• Report on time to your shift.
• Ensure confidentiality of client, resident, and company information.
• Adhere to Landmark Properties policies and procedures.
• Maintain a clean and professional work environment.
• Assist in roommate placement and matching.
• Understand the lease document and related addendums, and clearly communicate all relevant information to prospective residents and parents.
• Participate in all move‑in related activities.
• Manage time efficiently and effectively.
• Assist in maximizing revenue and occupancy.
• Collect rents, security deposits, and other income as requested.
• Operate marketing activities within the marketing budget, deviating only with prior approval.
• Provide documentation/receipts for all company purchases.
• Co‑facilitate annual Leasing Training.
• Track Leasing Ambassador performance through lease audits.
• Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations.
• Develop a sense of community among prospective residents and staff.
• Maintain active and effective communication with prospective residents, parents, and university personnel.
• Represent the community and Landmark Properties in a professional manner.
• Maintain a positive community environment for both prospective residents and associates, encouraging participation in events and activities.
• Assist future residents in mediating conflicts, both proactively and reactively.
• Survey common areas regularly and report any concerns or assist in cleaning when necessary.
• Document and address behaviors of residents that violate the law or the community lease agreement.
• Identify and report safety and security risks to the Community Manager.

Employees frequently stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The role requires close, distance, peripheral, and depth vision, with the ability to adjust focus. Occasional driving and travel may be required.

$20.00 per hour, commensurate with qualifications and market factors.

Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.