Center Director

Job Details:

Job Location:

LeNoir Health Center - Oakland, CA, Position Type:
Full Time, Education Level: 4 Year Degree, Salary Range: $100000.00 - $107000.00

Salary/year, The Center Director,is a full-time, onsite position, that provides leadership and clinic management for day-to-day operations of one or more health centers forLife Long Medical  Care.

Such management includes service planning, objective setting, system development,staffing,quality assurance activityandservicestandards,budgetandpersonnelissues.

Life Longuses team-based care to provide the most efficient and effective care to our patients.

This position functions as a critical member of the care team, ensuring team communication, quality care, and patient satisfaction.

Thispositionreportstothe Senior Center  Director. This is a full time, exempt, benefit eligible position supervising our LeNoir Health Center in Oakland, and our Berkeley Urgent Care.

Life Long Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.

Compensation: $100k - $107k/year. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

• Accountable for the overall operational and financial performance of the health center, including annual budget development, monitoring, and variance management in partnership with the Finance Department.
• Uses operational and financial dashboards (e.g., Tableau) to monitor performance indicators including visits, productivity, staffing ratios, access, and utilization; completes and submits monthly operational reviews to leadership.
• Identifies financial risks and operational inefficiencies and implements corrective action plans to ensure alignment with organizational targets.

• Accountable for patient access, schedule utilization, panel capacity alignment, and visit throughput across all provider types.
• Oversees template integrity, provider schedules, and clinic flow to reduce no-shows, late cancellations, and access delays.
• Partners with Central Templating, Call Center, and Access teams to improve continuity of care, reduce leakage, and support access initiatives such as same-day access, extended hours, and self-scheduling as appropriate.

• Oversees center-based staff to support the delivery of high-quality clinical services in collaboration with the Regional Medical Director.
• Recruits, hires, supervises, trains, and evaluates ancillary and administrative staff, including coordinators, supervisors, clinic support staff, and volunteers; jointly oversees nursing and social services staff with the Regional Medical Director.
• Oversees staffing models, coverage plans, and staffing ratios to ensure safe and efficient operations within approved FTE and budget.
• Manages labor utilization including overtime, incentives, and temporary staffing in partnership with Human Resources.
• Oversees provider, nursing, and ancillary schedules, including temporary and per diem staff, in coordination with the Regional Medical Director.
• Collaborates closely with department leadership, proactively sharing changes and thoughtfully involving all relevant stakeholders in decisions and updates.
• Reviews and approves bi-weekly timesheets for staff and providers.

• Evaluates clinic workflows and operational processes to improve efficiency, patient experience, and cost control.
• Collaborates with the Regional Medical Director andSenior
  
  Center Director to develop, implement, and monitor operational goals, priorities, and improvement initiatives.
• Leads site-level performance improvement efforts using data-driven and structured methodologies (e.g., PDSA, Lean, DMAIC).
• Supports implementation of organizational initiatives, pilots, and operational changes, ensuring staff readiness and adoption.

• Ensures day-to-day…