Registered Nurse

Company Description

Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together to provide healthcare for children and expectant mothers from the Bay Area. We are proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists.

We’re growing fast.

This paragraph summarizes the general nature, level, and purpose of the job.

The Registered Nurse functions as a primary liaison between patient and physician, via phone or in person. Under general supervision, the Registered Nurse implements the entire nursing process to include assessment, diagnosis, planning, implementation, and evaluation for an assigned group of patients and provides quality patient care that is efficient, effective and evidence-based. The Registered Nurse collaborates with the clinician and staff in the delivery of patient care.

• Independently provides general education and nursing care to patients via telephone or in person. Responds to and resolves patient/family questions and needs.
• Triages and schedules patients as appropriate, ensuring appointment preferences are given to patients in emergency situations.
• Documents clinical information, including patient phone calls, and maintains accurate and complete patient documentation according to medical profession standards. Accurately documents all patient encounters, phone triage, test results and office visits.
• Observes and/or records and reports patient’s condition and reaction to drugs and treatments to clinicians.
• Acts as a liaison, coordinates, and integrates services for patients by continually collaborating with physician(s).
• Communicates the appropriate referral choice to community physician(s).
• Coordinates and integrates services within the clinic by continually collaborating with physician(s).
• Develops facilitative relationships with office staff regarding both patient appointment scheduling and clinical information.
• Performs peer-to-peer review and obtains insurance prior authorization as needed.
• Processes requests for prescription refills according to established practice.
• Mentors new staff to ensure proper clinical training and processes are followed.
• Maintains patient confidentiality.
• Adheres to infection control/safety guidelines.
• Assists in preparing forms and managing prior authorizations throughout the shift, completing incoming work by the end of the shift.
• Epic environment:
  Assists providers with their in-baskets and open charts; monitors other MD and RN in-baskets when assigned.
• Other duties as assigned based on location and specialty assigned. Works on special projects as needed.

• Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Maintains exam rooms for necessary supplies and materials. Ensures cleanliness.
• Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients. Instructs patients in collection of samples and tests.
• Reports patient’s concerns, symptoms, reactions, and changes (appropriate to age) to the physician.
• Assists physicians with procedure set‑ups, patient procedures, and examinations.
• Collects and sends specimens to appropriate labs for testing per protocol.
• Administers ordered medications, allergy injections, vaccines, and other therapeutic injections in a safe, accurate, professional, and timely manner following policies and procedures.
• Performs routine screenings, places orders, and tracks data for patients according to standardized quality measures in a timely, accurate and efficient manner according to policies and procedure.

Any combination of education and experience that would likely provide the required knowledge, skills and abilities, as well as possession of any required licenses or certifications, is qualifying.

Degree in Nursing from an accredited college or…