PV Solar Service Technician

Overview

Do you want to become an employee-owner for a mission-driven, growth-focused company? Do you approach your work with passion and dedication?

About the Company:

Sun Light & Power drives the total adoption of clean energy by designing, building, maintaining, and advocating for clean energy solutions so future generations inherit a healthy planet. We are committed to delivering an exceptional customer experience by always innovating and acting with dedication and passion.

We are proud to be certified B-Corporation and this influences our way of working. We make intentional decisions considering sustainability, positive impact on our community and growing profit for the prosperity of our employee-owners. We are a company that strives for a healthy life-work balance and a dog friendly environment.

The Photovoltaic Service Technician utilizes their thorough understanding of electricity and photovoltaic systems to troubleshoot, diagnose and repair systems in a proficient and timely manner. They work with minimal support from our administrative staff, who typically make first contact with prospective or return customers and then bill them once work is complete.

The ideal candidate has an in-depth understanding of photovoltaic systems and enjoys customer service. Ideally, you will have received the NABCEP (North American Board of Certified Energy Practitioners) Photovoltaic Installer Certification, reside in the East Bay, value working for a “green” company, and embrace new technology and products.

• Respond to service calls for residential, commercial and government customers
• Track customer interactions and job progress in
• Troubleshoot and diagnose system issues, property damage, and safety risks
• Coordinate with admin staff to design and estimate repairs for PV systems
• Interact with customers in a professional manner
• Accurately track billable hours
• Contribute to production quality control and cost-reduction efforts
• Install mounting system for solar modules including roof attachments, weatherproof penetrations, rack components, and related wiring
• Install conduit, pull and terminate wire
• Install and/or disconnect inverters (small and large)
• Operate general carpentry and hand tools
• Set up, upgrade and troubleshoot monitoring systems
• Complete work in a timely and accurate manner
• Participate in safety meetings and other meetings
• Implement a Site Specific Safety Plan including job site hazard analysis, vehicle safety, and site safety barriers
• Ensure the work site is clean and free of clutter and hazards
• Occasionally travel overnight to out-of-town installations (less than 1%)
• Troubleshoot battery-based systems (grid-tied and grid-independent)
• Perform engineering related to replacement equipment specifications (grid-tied inverters, battery-based inverters, combiner boxes, disconnect switches, batteries, charge controllers)
• Propose and lead structural redesigns for module and BOS equipment racking and support
• Lead crew and manage timelines in complex projects including removal and replacement of equipment to accommodate customer-initiated re-roof or building modifications

• Must have at least 8 years of experience building photovoltaic systems
• Must have at least 5 years of leading electrical portions of PV installation and/or repair work including:
  • Installing electrical equipment (inverter, disconnects)
  • Sizing, specifying, ordering proper conduit and wire sizes (per NEC code)
  • Safe circuit disconnection prior to servicing electrical equipment
  • Safe use of a meter to measure AC and DC voltage and current
  • Ability to interpret meter readings to determine system health
• Must have at least 1 year of leading battery-based installation and/or repair work
• Ability to read schematic drawings
• Ability to identify sources of potential faults and troubleshoot system problems on DC and AC sides
• Ability to assess jobs: recognize potential problems, bottlenecks, task times, materials and tools needed, and engineering considerations
• Professional demeanor on the job and ability to effectively communicate with customers
• Ability to interface with all departments to prepare and build a job; solve and report problems with the aim of…