Family Services Coordinator; Early Childhood Impact Program

Position Summary

The Family Services Coordinator is responsible for implementing comprehensive family services in alignment with the goals, mission, and policies of the YMCA of the East Bay. This position provides supervision, guidance, and support to Family Advocate staff; leads community outreach and recruitment efforts to identify and enroll eligible families; and coordinates family engagement activities.

The Family Services Coordinator ensures that services are delivered in accordance with the goals, objectives, and performance standards of Early Head Start, Head Start, and state-funded programs across directly operated and partner programs.

• Medical, Dental, and Vision Insurance – Full-time employees are eligible for heavily subsidized coverage with several plan options.
• Basic Life and AD&D Insurance, with options for Voluntary Life and AD&D coverage.
• Flexible Spending Accounts (FSA) for health and dependent care expenses.
• Long-Term Disability Insurance for added financial protection.
• Employee Assistance and Wellness Programs to support mental health and work-life balance.
• Commuter Benefits available for eligible employees.
• 12 Designated Holidays.
• Paid Time Off for vacation and sick leave.
• Professional Development Opportunities and ongoing training to support your career growth.
• YMCA Membership Benefits and discounts on programs for you and your family.

• Bachelor’s degree from an accredited college or university in social work, social welfare, human development, or a related field; master’s degree preferred.
• Three years of experience working in Head Start or another child development program serving low-income children and families preferred.
• Experience working with multilingual, immigrant, and low-income families.
• Strong knowledge of the theories, practices, and requirements of federally and state-subsidized programs.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Outlook, database management systems, and other computer applications necessary to perform the duties of the position.
• Valid California Driver’s License and proof of auto insurance required; annual DMV record check required.
• Ability to meet required criminal background clearance and health requirements, including physical examination, TB clearance, and required immunizations.
• Livescan/fingerprint clearance through the California Department of Justice (DOJ) and Community Care Licensing (CCL) agencies required.