Transportation Scheduler​/Router

Overview

BASIC FUNCTION:
Develop and implement the operational software parameters necessary to create routing schemes, routes and schedules in accordance with laws, rules, regulations, student assignment plan and Board policy. Assign bus drivers to designated routes and special event trips; assign regular and special education students to appropriate and safest bus stop according to residence or location of childcare or after school program.

• Schedule bus drivers and vehicles in order to assure an effective and efficient utilization of drivers and vehicles; establish routes and schedules in accordance with established guidelines; review routes and schedules to accommodate changes; update route sheets for drivers.
• Assist in the installation and use of various transportation operational software applications; troubleshoot and resolve software and hardware related problems; install version updates; re-install other programs as needed.
• Train new and temporary staff in department procedures, protocols and software use; assign access and login codes to all department staff.
• Provide reports and data to the Transportation Manager for the purposes of improving the safety of our students and the efficiency of the transportation program.
• Analyze proposals from school Board, district administrators and citizen committees in order to evaluate program impact, program cost and feasibilities.
• Assign regular and special education students to appropriate and safest bus stop according to residence or location of childcare or after school program.
• Investigate, write reports and/or resolve student incidents, vehicle accidents and students complaints.
• Answer telephones; direct inquiries to the appropriate department or person as needed; place telephone calls to request, or provide or verify information; resolve pupil transportation issues and concerns.
• Communicate with faculty, District departments, parents and the public; communicate with City personnel regarding road improvement and construction activities effecting bus routes; communicate with the Director regarding changes of school zoning issues.
• Monitor bus activity utilizing assigned GPS software; monitor Sigalert traffic reports to notify drivers regarding road conditions.
• Prepare, implement and communicate emergency routing scenarios.
• Operate a two-way radio to communicate with drivers as needed; communicate with drivers regarding schedule or route changes, vehicle breakdowns, accidents, emergencies, road conditions, road hazards and other concerns; notify drivers or authorities as appropriate; review routes for drivers as needed.
• Prepare and maintain a variety of logs, records and files related to transportation; maintain student assignment software and District vehicle inventory.
• Operate a variety of office equipment including a copier, fax machine, computer and applicable software applications.
• Attend conferences and user group meetings regarding updates to technology in the transportation field.
• Substitutes for the dispatcher when they are absent for the purpose of ensuring the dispatcher job is covered and buses are flowing smoothly.
• May drive a school bus as needed.
• Perform related duties as assigned.

• Knowledge of: Applicable laws, codes, rules and regulations related to pupil transportation; modern office practices, procedures and equipment; district policy and industry standards related to routine and student assignment;
  Student Assignment Plan, district boundaries and eligibility criteria; health and safety regulations; operation of a computer, automated transportation systems and a two-way radio; telephone techniques and etiquette; record-keeping techniques; interpersonal skills; oral and written communication skills.
• Ability to: Plan, coordinate and develop bus routes and schedules; assign bus drivers and students to designated routes and special event trips; review routes and schedules to accommodate changes; read maps and utilize mapping programs; maintain logs, records and files; interpret, apply and explain laws and regulations; operate office equipment and a two-way radio; observe legal and defensive driving practices; plan and organize work;
  
  answer telephones and greet the public courteously; resolve issues or complaints; meet schedules and timelines; communicate effectively; establish cooperative relationships.

Any combination equivalent to: graduation from high school and four years of experience driving a school bus including some experience in planning and scheduling bus routes including experience in operating an automated transportation system.

• Valid and current California Class A or B Commercial Driver License with appropriate passenger, school bus and air brake endorsements
• California Special Driver Certificate issued by the Department of Motor Vehicles (DMV)
• Valid Medical Examiner's Certificate
• Valid First Aid and CPR Certificate (when required) issued by an authorized…