Admission Operations Specialist

Position

Start Date:

7/1/2026

About MICDS

MICDS has a rich and distinctive history spanning more than 150 years. A leader in independent education, MICDS is a college-prep, coeducational school for grades JK-12. Our mission is to help students discover their unique talents, preparing them for higher education and a life of purpose and service as engaged citizens in our ever-changing world.

Employee Benefits

MICDS offers employees a competitive salary and comprehensive benefits plan, including a generous 403(b) retirement plan where the School contributes 8% of salary with an employee’s 3% contribution; medical, dental and vision insurance; flexible spending accounts and long term care insurance; life insurance and short-term and long-term disability insurances; tuition benefit; paid leaves; access to a fitness center; and free lunch.

JOB SUMMARY

Under the general direction of the Director of Enrollment Management the Admission Operations Specialist is responsible for a variety of database management, customer service, administrative and clerical duties necessary to the daily operation of the Admission Office.

• Manages the full cycle of process of prospective family from inquiry/prospect to applicant to admission decision and enrollment within the School’s core database, Veracross.
• Manages correspondence with prospects through Veracross email composer and publishing of admission decisions.
• Assists families with completion of application requirements via reminders; prepares complete application files for committee review.
• Welcomes students and their families to the Admission Office. Learns about people and programs to effectively answer the main phone line for the Admission Office with excellent customer service.
• Prepares and processes applications before and after admission interviews.
• Ensures database integrity through regular data audits, elimination of duplicate records, and integration from Standard Application Online (SAO).
• Designs queries and exports to generate reports related to application and enrollment statistics, student body demographics, and mailing lists.
• Coordinates, tracks, and monitors all relevant budgets associated with the Admission Office and processes invoices with the Business Office.
• Assists with administrative details in preparation for Admission events; assists with day-of execution of events.
• Assists the Admission Office members with visit/tour days as needed, including making confirmation phone calls, preparing name badges, and greeting visitors.
• Assists with research projects.
• Manages admission testing events and materials, and occasionally proctors admission tests for applicants.
• Represents the Admission Office in a wide variety of circumstances, continually requiring poise, tact, diplomacy, and sensitivity.
• Works with a diverse group of guests, parents, and employees in a pleasant, professional manner.
• Manages inventories and orders of admission supplies and maintains the office workroom.
• Assists with the daily operation of the mailroom in Olson Hall; assists with large mailings, ordering postage, maintaining supplies, and maintaining copier.
• Other projects and responsibilities may be added at the School’s discretion.

• Requires a combination of education and experience equivalent to 5 years of administrative experience. College degree preferred.
• Strong proficiency and ability to quickly learn in a variety of software applications, including word processing, spreadsheet, database, presentation, and email.
• High level of interpersonal skills and ability to handle sensitive and confidential information.
• Proven ability to multitask with a very high level of output in a fast-paced environment.
• Ability to apply common sense understanding and to carry out instructions furnished in written or oral form. Ability to ascertain which people may need immediate assistance and to act accordingly.
• Analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Ability to establish effective working relationships with coworkers to accomplish objectives successfully.
• Willingness to work additional hours when needed.
• Must enjoy working with children and young adults.

• A criminal history and background check are required and must be successfully completed.
• Regularly sit, talk, hear and visually intercept visitors.
• Regularly use close and distance vision.
• May work at a desk and computer for extended periods of time.
• Turn, bend, reach and occasionally use a step ladder.
• Generally works in standard office conditions and climate.