Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Farmington, MO

• Simple Retirement Plan - Matching
• Paid time off
• Training & development

As a Customer Service Representative - State Farm Agent Team Member with Eric Schweiss - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

• Greet clients warmly in person and over the phone.
• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Coordinate with other departments to ensure customer satisfaction.
• Maintain accurate records of customer interactions.

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work in a team environment.
• Previous customer service experience preferred.
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none