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Customer & Retention Specialist
Job in
Berkeley, St. Louis County, Missouri, USA
Listed on 2026-02-13
Listing for:
Gateway Fiber
Full Time
position Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A national fiber-to-the-home provider seeks an Inside Sales & Retention Specialist in O'Fallon, MO. The role emphasizes customer retention and proactive outreach to enhance service experience. Ideal candidates will have 1-2 years in customer service or sales, strong communication skills, and an ability to empathize with customers to address their needs. Offering competitive compensation, benefits, and an opportunity to grow within a people-first culture.
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