Financial Aid Advisor

Overview

Join to apply for the Financial Aid Advisor role at The Community Solution Education System
. The Community Solution Education System is seeking a Financial Aid Advisor to support students with financing their education. This hybrid position requires 2 days per week on campus and 3 days remote across the week. The role reports to the Associate Director of Financial Aid.

• Advise incoming and current students on financial aid resources, eligibility, and options.
• Collect and review documentation required to verify financial aid eligibility.
• Package and revise financial aid awards for new and continuing students.
• Track, process, and maintain financial aid documents in the student information system.
• Prepare and distribute financial aid award letters.
• Serve as a primary point of contact for students with financial aid questions.
• Present financial aid information at student events, workshops, and financial literacy sessions.
• Support financial aid–related campus events during peak periods.
• Stay current on financial aid regulations by attending trainings and workshops.
• Collaborate with The Community Solution Education System Financial Aid Director and staff.
• Provide exceptional customer service and timely responses to student inquiries.
• Perform other duties as assigned.

• Knowledge of Title IV regulations, Direct Loan programs, and financial aid compliance.
• Familiarity with Campus Vue or similar student information systems.
• Strong communication, customer service, and problem‑solving skills.
• High accuracy, attention to detail, and ability to meet deadlines.
• Ability to work independently with minimal supervision.
• Proficiency with standard office software and web‑based platforms.
• Ability to work effectively with diverse student populations.

• Minimum High School Diploma.
• Bachelor’s degree preferred, but not required.

• 1–2 years of experience in financial aid or related student services area.
• 1–2 years of experience with student information systems, CRM tools, or financial aid software preferred.

• Hybrid work schedule (combination of on campus 2 days per week and remote 3 days per week).
• Ability to perform sedentary work and operate office equipment (computer, printer, phone).
• Ability to work occasional evening or weekends based on peak periods or events.

This opportunity is budgeted at $24.50 – $25.39 base compensation. Additional compensation factors may impact total compensation. Benefits include generous paid time‑off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, and other rewards.

The application process is managed by recruiting staff with the aid of artificial intelligence to evaluate candidates against job requirements. Applicants should complete all application fields, tailor their resume to the job description, highlight key qualifications and skills, and use clear, consistent formatting. The artificial intelligence tool is a resource only and all employment decisions are made by staff members.

The Community Solution is an Equal Opportunity Employer. All employment decisions are made by staff members.