Field Service Technician

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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This position reports to:
Service Manager.

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low‑voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy‑efficient UPS solutions.

The Division’s ABB Ability™ Energy Manager provides a scalable, easy‑to‑use platform that helps organizations save energy and reduce CO₂ emissions.

• This role specializes in the installation, maintenance, troubleshooting, and repair of critical power systems, including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems.
• This role ensures the continuous, reliable operation of mission‑critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential.
• Perform service tasks, identify technical problems, and conduct analysis through remote or on‑site activities in various service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end‑of‑life services, replacements, etc.).
• Contribute to customer satisfaction by executing service work according to customer orders and expectations. Build and maintain good relationships with customers, understand their needs, and identify new sales opportunities for internal communication.
• Coordinate, prepare, and ensure that all materials, parts, and equipment are available and meet the appropriate quality standards for service activities.
• Identify potential equipment failures proactively and request corrective actions. Troubleshoot equipment failures and make recommendations to prevent future issues.

• Bachelor’s degree in Electrical Engineering and/or Electrical Engineering Technology with 1+ years of work experience servicing critical power equipment; or Associate’s Degree in Electrical Engineering Technology with 3+ years’ experience in servicing critical power equipment; or 5 years equivalent work/military experience.
• Electrical licenses or certifications (e.g., Journeyman Electrician, NICET, NFPA 70E, OSHA 10/30).
• Experience in installation, maintenance, troubleshooting, and repair of critical power systems, including UPS, PDU, STS, and related systems.
• Advanced ability to write test plans, scopes of work and reports detailing test results.

Work model:
Remote.

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law.

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