Mortgage Sales - Mortgage Banker II

Overview

It starts with our culture. Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need.

When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

That’s the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. Through banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results‑driven culture.

We strive for all of our associates to feel welcome and empowered at work.

As a Mortgage Banker I, you will be responsible for generating mortgage loan production from banking center–provided leads, referral sources, realtors, builders, and consumer networking groups. You will originate ≥ 60 units of first mortgage loan products annually and develop referral partner relationships with NBH Banking Center associates. You will be responsible for tasks including aligning mortgage priorities with the “Client Experience”, compliance, audit, and operations, helping the Sales Manager monitor marketplace competition and trends to incorporate them into the sales strategy, identifying referral sources and collaborating with internal stakeholders to increase the Bank’s presence and competitive status, and expanding the book of business through prospecting while servicing assigned Banking Center clientele.

You are expected to build rapport with clients and colleagues, treating others with respect and consideration regardless of status or position.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies related to the position, including but not limited to the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

• Associate’s degree in Business, Finance, or equivalent combination of education and related work experience.
• 5+ years of experience in mortgage banking.
• Advanced knowledge of RESPA/government regulations for residential mortgages.
• Knowledge and experience operating within Dodd‑Frank regulations.
• Proven track record of success in the mortgage lending industry.
• Must be/become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act.
• Ongoing compliance with all mortgage regulatory requirements and related NBH compliance policies, including acceptable background check investigation results.

• Bachelor’s degree in Business, Finance, or equivalent combination of education and related work experience.
• 6+ years of experience in mortgage banking.

• Proficient in MS Office applications (Outlook, Word, Excel, PowerPoint).
• Proficient in Encompass and Desktop Underwriter.
• Ability to interact with others, both in person and via phone, email, and written correspondence.
• Attention to detail and focused work.
• Cooperative and collaborative mindset.
• Original thinking to improve processes, methods, systems, or services.
• Commitment to continuous improvement and surpassing results.
• Decisive and wise decision-making.
• Creates an environment where timely, high‑quality information flows smoothly within and outside of the NBH Bank footprint.
• Effective verbal and written communication skills in individual and group settings.

• Commitment to core value of meritocracy and internal growth.
• Physical tasks may include lifting, bending, and other manual handling.
• Availability to meet clients and leadership on short notice in various regions.
• Required availability by phone/email at all hours.
• Work at a rapid pace for long periods, possibly beyond…