Office Services Specialist - Air Pollution Control

Make a Difference in Your Community

St. Louis County’s Department of Public Health is seeking an Office Services Specialist to provide essential administrative support for the Air Pollution Program, the Waste Demolition Program, and associated environmental health staff. This position supports program supervisors and managers across multiple locations, including the Berkeley main office and the South Satellite Office, and serves both internal and external customers.

The role requires a working knowledge of the Air Pollution and Waste Demolition programs to effectively address citizen inquiries and direct questions to the appropriate staff or agency. As the primary support for Demolition Waste Authorizations (DWA) and Asbestos Notification submissions, this position assists applicants, provides required forms, and answers questions related to program requirements and associated fees.

Acting as the main point of contact for the Air Pollution Program, the Office Services Specialist supports the daily operations and essential functions of both the Air Pollution Control Program and the Waste Management Demolition Program. This position plays a key role in maintaining efficient workflow, ensuring accurate information-sharing, and supporting program staff in delivering high-quality public service.

The schedule for this position is 8 hours a day, Monday – Friday.

• Competitive Average Salary:Typical starting salary range is between $16.80 - $20.16 hourly, based on your experience and qualifications
• Comprehensive Benefits:Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits:
  Saint Louis County Employee Benefits
• Public Service Loan Forgiveness:We participate in this program to support your financial future. Learn more about the program:
  Public Service Loan Forgiveness | Federal Student Aid
• Flexible Work Environment:Benefit from a hybrid work model that supports your work-life design

• Serve as the first point of contact for the public regarding Air Pollution, Demolition, and Asbestos concerns by phone or in person.
• Enter all Demolition Waste Applications into the demolition database.
• Input citizen complaints and notify the assigned staff investigator.
• Assist residents with questions related to rules, regulations, application requirements, and general Air Pollution and demolition concerns.
• Provide support to field staff by handling office-based inquiries and administrative tasks.
• Serve as backup and provide assistance to the Waste Program as needed.

• Equivalent to three years or more of professional work experience in a general office environment.
• Preference may be given to applications as follows:
  • Experience working in public service or the government sector
  • Experience providing administrative support in an environmental, regulatory, or compliance-focused program
  • Experience handling public inquiries, complaints, or case intake in a fast-paced customer service environment
  • Experience entering, managing, or tracking applications, permits, or case data within specialized databases or information systems

A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available. The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above.

Responses provided to the interview questions listed under the Supplemental Question heading of this posting will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. Once questions are scored, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire.

Candidates have 3 days to complete the required questionnaire. The five top ranking candidates, based on the final grade, will be…