IT Vendor Relationship Manager Analyst

RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 company listed among its World's Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

The role of the IT Vendor Relationship Management Analyst is to support RGA’s growing IT vendor management function through its Global IT function. This is a new role that will help to build out the IT vendor management process for key suppliers and vendors. The analyst drives data‑driven vendor oversight and financial accountability, focusing on vendor selection, contract negotiation and tracking, invoice validation, and SLA compliance.

The analyst leverages metrics and reporting to monitor performance, manage risk, and provide actionable insights to leadership, ensuring optimal vendor relationships and cost efficiency.

• Vendor Selection, Evaluation, and Onboarding – Identify, evaluate, and select new vendors and manage onboarding for new and existing vendors, ensuring accurate documentation and compliance with internal standards.
• Contract Management – Manage vendor contracts, ensuring compliance with company policies and industry regulations; track key contract terms (SLAs), renewals, and amendments.
• Performance Monitoring – Monitor vendor performance against agreed‑upon KPIs and SLAs, identify trends, gaps, and improvement opportunities, and implement corrective actions where necessary.
• Vendor Invoicing and Financial Oversight – Review, validate, and process vendor invoices to ensure accuracy and alignment with contractual terms.
• Risk Management – Assess and mitigate potential risks associated with vendors, such as financial instability, security breaches, or supply chain disruptions.
• Relationship Management – Build and maintain strong relationships with vendors, acting as a point of contact for communication and issue resolution.
• Reporting and Analysis – Develop and deliver reports on vendor performance, cost metrics, and other relevant data. Provide actionable insights to leadership through data visualization and trend analysis to support strategic decision‑making.

• Required:
  
  Bachelor’s Degree in Arts/Sciences (BA/BS) in Accounting, Finance, Economics, or related fields in procurement, sourcing, or supply chain management, or relevant work experience.
• Preferred:
  Master’s degree in Arts/Sciences (MA/MS).

• Required:
  
  Minimum of 2+ years of work experience in procurement, vendor management, or sourcing discipline.

• Contract review/renewals, negotiations, tracking metrics, SLAs, and working with large amounts of data.
• Well organized and able to manage deadlines or competing priorities.
• Highly motivated with a proactive work approach and ability to effectively prioritize and achieve results; a can‑do attitude.
• Ability to work harmoniously within a team environment and communicate with a wide range of audiences outside of procurement and finance.
• Ability to balance detail with departmental goals/objectives and handle multiple tasks and projects simultaneously.
• Clear communication skills, both written and presentation skills.
• Proficiency using Microsoft Office applications (Word, Excel, Outlook).
• Excellent organizational and analytical capabilities.
• Excellent attention to detail.

• Ability to design, build, and maintain dashboards and reports that provide real‑time visibility into vendor SLAs/KPIs in Power BI.

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our…