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Senior IT Help Desk Lead - SLA & Team

Job in Berkeley, St. Louis County, Missouri, USA
Listing for: The Boeing Company
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 119850 - 162150 USD Yearly USD 119850.00 162150.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Help Desk Lead - SLA & Team Growth

The Boeing Company in Berkeley, MO, is seeking a Senior Technical Support Supervisor to lead the help desk team focused on delivering expert technical support. This role requires supervision of daily operations while ensuring high-quality incident resolution and maintaining performance standards.

The ideal candidate will have extensive IT help desk experience, strong leadership skills, and the ability to drive continuous improvements. Join Boeing to foster a customer-focused help desk and aid in our success.

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Position Requirements
10+ Years work experience
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