Commercial Excellence Manager; m​/f​/d

ABOUT US

Here at mute‑labs & Berlin Acoustics, we aim to enable companies to achieve more by democratizing silence in the workspace. And we’re not like any other Berlin start‑up you might know:

• We’re “no tech”:
  We know how to develop and sell great hardware products with a focus on sound‑insulated phone‑ and meeting booths.
• We have no investors and we really don’t want any. We’ve been profitable since day one.
• We continue to have a steep growth curve – not in employees or coffee cups consumed, but in revenue and profit.
• We’re not striving for an exit – we’re building a sustainable business for many generations to come.

Wondering what it's like to work here? We made a reel about it! Are you as excited about mute‑labs as we are? Then we are looking forward to getting to know you!

At Berlin Acoustics, we’re reshaping the way people experience sound and silence in the workplace. We bring design, performance, and sustainability together to create spaces where people can thrive. Having built a strong foundation in core markets, we’re now entering a new chapter and we’re growing fast across Europe and beyond.

Are you a Commercial Catalyst? Are you a strategic thinker who refuses to stay in the theory lane? Do you get excited by the idea of fixing a broken process to unlock scalable growth? Are you ready to be the force multiplier for our Commercial Head? Then let’s talk.

As our Commercial Excellence Manager, your job is to professionalize our “path to market.” You will act as the bridge between high‑level strategy and the daily execution of our 6‑8 Partner Managers. Your success is measured by how much friction you remove from the sales cycle and how effectively you launch new revenue streams.

Build the Engine (Efficiency & Structure)

• Standardize how we work with retail partners across Europe by creating a unified Partner Engagement Playbook.
• Hunt down administrative bottlenecks in CRM and quoting; implement automation to give our sales team their time back.
• Design the blueprint for our fair and event presence, then get hands‑on to ensure these activities actually convert into leads.

Expand the Horizon (Strategic Growth)

• Own the GTM strategy for new markets, vertical segments (Education, Hospitality), and service offerings.
• Develop the strategy to win over architects and designers, ensuring Berlin Acoustics is specified at the very start of the project lifecycle.
• Move new ideas from a “slide deck” to a “pilot” and then to a full commercial rollout with full ownership.

• The Background: 3+ years in a high‑intensity environment (Consulting, Biz Dev, or Sales Ops).
• The “DOer” DNA: You don’t just suggest solutions; you build them. You are pragmatic, energetic, and proactive.
• Analytical Rigor: You can look at a messy process, find the data, and structure a scalable business model.
• Influence: You can navigate a room of Partner Managers or C‑level stakeholders and get them on board with your vision.
• Mobility: You enjoy being where the action is and are willing to travel to our core markets.