Wireless Technician - Berlin, CT

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

This is an entry level position requiring limited experience responsible for handling assignments in support of Eversource’s wireless telecommunications operations. Handles assignments, under close supervision, associated with planning and performing installation, acceptance testing, commissioning, troubleshooting, maintenance, and repair of wireless telecommunication systems. Provides wireless communication support, guidance, and advice to customers including but not limited to technical services, engineering, information technology, electrical system operations, control centers, dispatch, customer service, field communications, emergency preparedness, as well as emergency response tactical trailers and Mobile Response Center (MRC) vehicles, etc.

Participates in various projects to continually improve and upgrade telecommunications infrastructure. Eversource’s wireless communications systems are composed of but not limited to, analog and digital communication systems, dispatch console systems, voice and data radio systems, WAN, and associated peripheral equipment. Technologies including but not limited to radio frequency modulation, antenna systems, radio wave propagation, IP, T1, serial communications, carrier ethernet, phone and satellite communications systems.

Gain understanding of radio frequency principles and theories for telecommunications systems of varying complexity. Under close supervision, supports the installation, modification, replacement, removal, and maintenance of wireless telecommunications systems, devices, hardware/software/firmware including programming, wiring, configuring settings, and installing updates. Under close supervision, test, analyze, troubleshoot, and repair WANs, coaxial transmission line, RF connectors, transmitters, receivers and uses basic networking essentials for WAN testing and troubleshooting.

Capable of performing work on analog and digital radio systems (including but not limited to, DMR, WAN, base stations, mobiles, portables), voice recorders, servers, routers, voice dispatch consoles, etc. Supported protocols include but are not limited to Open Sky, ethernet, IP, T1, MPLS/IP, 4W E&M, serial data, etc. Ability to monitor, modify, review, and respond to alarms related to telecommunications systems.

Reads and interprets engineering drawings including but not limited to schematic, wiring, logic, and interconnection diagrams; performs updates to databases and other system records. Provides input to reports, drawings, sketches, logs, and records of work performed; makes corrections to engineering drawings to reflect field changes. Obtains permissions, if required, from appropriate telecommunications customers to perform work on critical operating equipment or electronic systems.

Operates a variety of electrical and electronic instruments to test and calibrate, such as power meters, transmission line test sets, spectrum analyzers, voltmeters, amp meters, oscilloscopes, network test sets, frequency counters, communications service monitors, multi-meters, etc. Executes test and maintenance procedures, plans, and scripts in support of wireless telecom systems. Analyze test results, makes recommendations to engineering, operations, and other departments based on wireless characteristics or performance;

reports and explains details of wireless performance and issues to other personnel; returns equipment to service following repair. Performs acceptance, installation, or post-installation tests on existing or new installed electronics and wireless equipment. Ability to neatly install and maintain bulk cabling, safe and proper dressing techniques, and apply principles of cable management in data centers, communication sites, cabinets, and vehicles, etc.

Maintains awareness of and ensures compliance with safe work practices, engineering standards, regulatory and/or operational requirements. Other related…