ITSM Leader: ServiceNow & ITIL Expert
Job in
Berlin, Hartford County, Connecticut, 06037, USA
Listed on 2026-08-13
Listing for:
Eversource Energy
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Specialist, IT Business Analyst
Job Description & How to Apply Below
Eversource Energy is seeking a senior leader to head the IT Service Management Office and Service Now Platform. The role leads ITIL-driven services, governance, and the platform roadmap, ensuring scalable, automated IT services. You will guide the SMO and oversee a team with internal IT and vendor collaboration.
The ideal candidate has 10+ years in IT/management, 5+ years managing Service Now, and ITIL certification, with Lean Six Sigma a plus. This is a hybrid role serving multiple locations.
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