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CX Strategy & Service Operations Manager
Job in
Berlin, Hartford County, Connecticut, 06037, USA
Listed on 2026-06-19
Listing for:
Blueface Ltd
Full Time
position Listed on 2026-06-19
Job specializations:
-
Management
Client Relationship Manager, Operations Manager
Job Description & How to Apply Below
Blueface Ltd is seeking a skilled leader for customer service strategies in Berlin, Connecticut. This position will focus on optimizing customer service costs while managing performance across customer service operations. Candidates should have a Bachelor's degree and 5-7 years of relevant experience in leadership roles, along with proficiency in communication and planning.
The role requires operational decision-making based on data analysis and a commitment to enhancing the customer experience. Flexibility in scheduling is essential, as the position involves working nights and weekends.
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