Network Infrastructure Technician

Responsibilities

• Plan and install physical network drops throughout office, warehouse, production, and support areas.
• Run network cabling through walls, ceilings, overhead spaces, and warehouse areas in accordance with site requirements and safety practices.
• Terminate lines properly at the wall jack and patch panel, ensuring clean, labeled, and organized installations.
• Connect and maintain patch panels and related structured cabling components.
• Install, maintain, reorganize, and expand network and server racks.
• Perform routine upkeep of rack environments to maintain cleanliness, organization, airflow, and cable management.
• Monitor and maintain battery backup / UPS systems, including verifying operational status and ensuring systems are appropriate for connected load.
• Support remediation of switch hardware failures, including replacement or coordination of replacement of failed hardware components.
• Assist with light networking tasks related to connectivity restoration and physical infrastructure support.
• Install new network racks or update existing rack infrastructure as business needs change.
• Troubleshoot physical-layer connectivity issues involving cabling, terminations, patch panels, racks, and related infrastructure.
• Document cable runs, patch panel assignments, rack layouts, and changes to physical network infrastructure.
• Coordinate with IT staff, facilities personnel, vendors, and contractors when required for projects or repair work.
• Follow safety requirements and properly operate equipment, including a scissor lift, to access elevated cable pathways and infrastructure areas.
• Assist with help‑desk tickets as needed.

• Experience with structured cabling, including cable installation, routing, labeling, and termination.
• Experience working with patch panels, wall jacks, cable testing, and physical network troubleshooting.
• Familiarity with network racks, rack‑mounted equipment, cable management, and physical infrastructure organization.
• Basic understanding of network switches and ability to support hardware replacement or remediation of failed equipment.
• Experience monitoring or maintaining UPS / battery backup systems.
• Ability to read or interpret basic floor plans, rack layouts, cable pathways, and installation requirements.
• Comfortable working in a large industrial or warehouse environment.
• Ability to safely use ladders and operate a scissor lift.
• Strong attention to detail and commitment to neat, accurate, and well‑documented installations.
• Ability to work independently on assigned tasks

Demonstrates expertise in structured cabling installation, maintenance, and troubleshooting, with a strong focus on organization and safety practices. Proficient in managing physical network infrastructure, including patch panels, network racks, and UPS systems.