Senior Customer Operations Manager – Global Hybrid Benefits
Job in
Berlin, Coos County, New Hampshire, 03570, USA
Listed on 2026-08-07
Listing for:
Enpal
Full Time
position Listed on 2026-08-07
Job specializations:
-
Business
Job Description & How to Apply Below
Enpal sucht eine/n erfahrene/n Spezialist/in im Eskalationsmanagement, die/der komplexe Kundenfälle eigenverantwortlich bearbeitet und bereichsübergreifend Lösungen schafft. Sie arbeiten eng mit Customer Care, Operations, Service und Projektmanagement zusammen, um Hindernisse zügig zu beseitigen.
Zudem analysieren Sie wiederkehrende Eskalationen und treiben nachhaltige Prozessverbesserungen voran. Sie priorisieren kritische Fälle anhand von Daten und Kennzahlen, führen anspruchsvolle
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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