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Connectivity Support Engineer – API & Network Troubleshooter

Job in Berlin, Coos County, New Hampshire, 03570, USA
Listing for: Gigs
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80580 - 115115 USD Yearly USD 80580.00 115115.00 YEAR
Job Description & How to Apply Below

Gigs is building the telecom OS for mobile services. We’re seeking a Technical Support Engineer to anchor our support operations, escalating complexity and serving both business customers and end users.

You’ll own a queue, troubleshoot API and network issues, and bridge gaps between customers and Product/Engineering. You’ll translate technical root causes to clear solutions while shaping the platform through customer insights.

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