Technician, Headend
Listed on 2026-07-19
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Trades / Skilled Labor
Installation Technician, Maintenance Technician / Mechanic, Field/Service Technician, Telecoms Engineering
Job Title
Summary Responsible for the reception, and distribution of off-air, satellite etc. programming to the Outside Plant. This includes the installation, construction, operations and repair of all equipment associated with the headend and signal distribution network.
Essential Duties and ResponsibilitiesMonitor video and audio quality of services delivered on the forward and return spectrum (analog – digital – IP).
Perform daily check of RF Levels and Headend alignment.
Verify video and audio levels for satellite and stereo processing equipment.
Monitor Commercial Insertion equipment for performance as needed.
Perform status monitoring of RF and data performance, further report and/or repair discrepancies.
Responsible for ISP wiring, balancing and testing of node splits and/or node swaps due to capacity or node replacement
Work with OSP Technician for node optimization and balancing of RF/light levels
Responsible for all Headend/Hub locations within region
Optical Transmitter and Receiver installation, connection and configuration
Scoping, cleaning and testing of fiber jumpers
Rack and stack of new equipment and associated cabling
Perform DC power and FAP connections for equipment within rack
Ability to crimp CAT6 ends with T568B wiring code
Working knowledge of test equipment such as, Spectrum Analyzer, OSA, Optical Light Meter, OTDR, RF signal meter, and MPEG Analyzer
Understanding of commonly used modulation schemes such as QAM, QPSK, and OFDM
Understanding of CWDM and DWDM
On call as required via on call rotation
Night work as required to perform maintenances and cutovers
Assist the supervisor with work flow, training of new Technicians, and quality assurance
Perform other tasks assigned by Supervisor
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Strong Headend, RF, IP, Optical and MPEG engineering and computer related skills necessary. Ability to solve network problems or infrastructure issues and manage performance and capacity issues is required.
Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Certificates, Licenses, Registrations Valid driver's license with satisfactory driving record within Company required standards.
Other
Skills and Abilities
Ability to accurately measure distances, using tapes or other measuring devices.
Ability to adhere to Local, Federal regulations and Company policies.
Ability to differentiate between different sizes and colors of wires.
Ability to drive a company vehicle in a safe and responsible manner.
Ability to make cable connections in tight spaces by bending, reaching, twisting.
Ability to operate appropriate computer or test equipment associated with position.
Ability to perform job from high places (ie: on ladder working on overhead cabling)
Ability to prioritize and organize effectively.
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers, RF strippers, crimpers etc.
Ability to work independently and as a member of a team.
Ability to work with small components and wires to make cable connections.
Knowledge of basic…
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