Front Office Receptionist

Overview

MILLENNIUM PHYSICAL THERAPY, LLC is a healthcare company located in Bessemer, Alabama, United States. Our dedicated team is committed to delivering exceptional physical therapy services to help patients achieve their rehabilitation and wellness goals. We prioritize a patient-focused approach to provide personalized care. Located at 4847 Promenade Parkway, we strive to create a welcoming environment for both our patients and our team members.

The Front Office Receptionist is a full-time, on-site role located in Bessemer, AL. The responsibilities include greeting patients and visitors with a professional and welcoming demeanor, handling phone calls, managing appointments and schedules, and providing general administrative support. Additional responsibilities include maintaining patient records, coordinating with the clinic team, and ensuring a smoothly functioning front desk area while delivering excellent customer service to all patients.

• Strong skills in Phone Etiquette and managing Receptionist Duties, including answering calls, scheduling, and routing messages.
• Cheerful and caring disposition
• Experience with Front Office operations, such as data entry, maintaining records, managing schedules, taking payments, and ensuring a well-organized environment.
• Proven Customer Service and Communication skills to provide a welcoming and professional experience for patients and visitors.
• Ability to multitask in a fast-paced setting with attention to detail and organizational skills.
• Prior experience in a healthcare or medical office setting is a plus.
• Proficiency in computer systems and the ability to learn new software quickly.