Strategic Customer Accounts Specialist
Job in
Bessemer, Jefferson County, Alabama, 35021, USA
Listed on 2026-06-26
Listing for:
Dotson Iron Castings
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Account Manager, Customer Success Mgr./ CSM -
Sales
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Dotson Iron Castings in Bessemer, AL is hiring a Customer Account Specialist responsible for engaging with clients and providing exceptional customer service. The role focuses on handling product inquiries, managing quotes, and ensuring client satisfaction. Ideal candidates should have 3-5 years of experience in customer service, preferably within the utility industry.
The position requires excellent communication and analytical skills along with proficiency in ERP systems and Microsoft Office, specifically Excel. A competitive compensation package includes benefits like health and 401k with employer match.
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