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CWR-Customer Service Rep II
Job in
Bessemer, Jefferson County, Alabama, 35020, USA
Listed on 2026-07-07
Listing for:
Manpower
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Assist customers and business partners via telephone and email to ensure smooth communication and issue resolution;
Handle customer complaints in a calm, professional manner, providing effective solutions;
Diagnose, assess, and resolve problems or issues related to delivery and service requests;
Monitor progress of delivery routes to ensure timely and accurate deliveries;
Scan haul-away pods and verify stamps, process changes or cancellations to delivery orders as needed
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