Inbound Outbound Manager

GENERAL

SUMMARY:

Oversees receiving or shipping functions. Assists in creating a strong work team and helps resolve employee relations issues.

DUTIES and

ESSENTIAL JOB FUNCTIONS:

• Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings.
• Participates on distribution center management team; develops action plans for conducting internal analyses and gap identification.
• Conducts daily status meetings with management team to review prior day's performance and to develop action plan for current day.
• Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement.
• Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps.
• Leads inbound or outbound team in goals and measurement development and implementation.
• Reviews the strategic goals of the inbound or outbound area and sets performance goals.
• Monitors department budget on a monthly basis; assists in development of budget for inbound or outbound functions.
• Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments.
• Communicates with company carrier regarding store loads and backhauls.

WORK EXPERIENCE and/or

EDUCATION:

• Five years minimum experience in distribution, logistics and management.
• Experience in warehouse management systems and RTS applications preferred.
• Experience in automated retail distribution center preferred.
• College degree in business.

KNOWLEDGE and

SKILLS:

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
• Ability to perform mathematical calculations such as addition, subtraction, multiplication,division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations where limited standardization exists.

WORKING CONDITIONS and

PHYSICAL REQUIREMENTS:

• Must be able to physically move throughout the distribution center to monitor the flow of merchandise.

Dollar General Corporation is an equal opportunity employer.

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