Client Executive

Description

The Client Executive is responsible for growing BLOX’s client relationships and expanding market opportunities within an assigned industry focus area. This role serves as both a business development leader and a strategic account manager, with approximately 50% of the role focused on hunting for new opportunities and 50% focused on farming, cultivating, growing, and maintaining existing client relationships.

The Client Executive will identify new business opportunities, deepen client partnerships, lead pursuit strategies, and help translate client needs into scalable BLOX solutions. This role works closely with commercial leadership, marketing, design, estimating, manufacturing, construction, and project delivery teams to ensure BLOX’s design‑manufacture‑construct approach delivers measurable value to clients.

• Identify, pursue, and develop new client opportunities within the assigned market focus area.
• Build and manage a pipeline of qualified prospects, strategic accounts, and near‑term revenue opportunities.
• Develop capture plans and go‑to‑market strategies in partnership with the Chief Commercial Officer and marketing team.
• Lead or support proposal development, RFP responses, client presentations, and pursuit strategies.
• Represent BLOX in client meetings, industry events, conferences, and market‑facing business development activities.
• Monitor market trends, competitor activity, pricing dynamics, client capital plans, and demand forecasts.
• Identify adjacent market opportunities where BLOX’s design‑manufacture‑construct model can create value.
• Convert prospects into long‑term client relationships and repeatable program opportunities.

• Serve as the primary relationship manager for assigned clients and strategic accounts.
• Maintain strong executive, operational, and project‑level client relationships.
• Ensure client satisfaction, retention, repeat business, and long‑term account growth.
• Understand client goals, capital needs, delivery challenges, decision‑making processes, and future project pipelines.
• Translate client needs into BLOX program offerings, product improvements, delivery strategies, and commercial opportunities.
• Partner with internal teams to ensure client expectations are understood, communicated, and met.
• Proactively identify expansion opportunities within existing accounts.
• Support issue resolution, executive communication, and relationship continuity throughout the client lifecycle.

• Collaborate with design, manufacturing, construction, estimating, and project management teams to align BLOX solutions with client and market needs.
• Help shape standardized product lines, delivery models, cost strategies, and scalable program approaches.
• Provide market feedback to internal teams to improve BLOX offerings and increase competitiveness.
• Support pricing, margin, risk, and capacity discussions for strategic pursuits and client programs.
• Ensure client opportunities align with BLOX’s operational capabilities, manufacturing capacity, backlog goals, and growth strategy.

• Provide regular updates on pipeline status, pursuit activity, conversion ratios, client health, revenue forecasts, and margin expectations.
• Work cross‑functionally to align sales pursuits with operational readiness and delivery capacity.
• Support executive briefings, strategic account reviews, and market planning sessions.
• Maintain accurate client, opportunity, and pipeline information in company systems.
• Serve as a trusted internal voice of the client and the market.

• 10–15 years of experience in business development, client relationship management, strategic account leadership, construction, program management, real‑estate development, or related industry experience.
• Proven success growing client relationships and developing new business opportunities.
• Experience working with complex clients, multi‑site programs, capital projects, or large‑scale construction/development initiatives.
• Strong understanding of one or more target markets: data centers, retail/financial…