Member Service Greeter
Job in
Bethalto, Madison County, Illinois, 62010, USA
Listed on 2026-07-01
Listing for:
1st MidAmerica Credit Union
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Member Service Concierge
We are seeking a Member Service Concierge to be the welcoming face of the credit union and the first point of contact for members entering the branch.
Key responsibilities include:
- Greeting and welcoming guests and members in a courteous and professional manner.
- Actively engaging members to identify their needs and direct them to the appropriate staff or service area.
- Assisting members with basic account inquiries, digital banking tools and technology support.
- Performing basic teller functions, such as deposits, withdrawals, check cashing and payments.
- Educating and promoting credit union products, services, and digital solutions.
- Maintaining a clean, organized, and inviting lobby environment.
- Providing administrative and operational support to branch and back-office teams as needed.
Qualifications include:
- High school diploma or equivalent.
- One to three years of similar or related experience.
- Exceptional communication and interpersonal skills.
- Customer service experience.
- Strong organizational skills and attention to detail.
What we offer:
- Competitive salary and benefits.
- Opportunities for career growth.
- Supportive team environment.
Disclaimer:
Must be able to work and travel to different credit union locations as determined by management.
1 st Mid America is an Equal Opportunity Employer.
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