Assistant Property Manager, Bryan Hill- OKC, OK

Assistant Property Manager, Bryan Hill- OKC, OK Bryan Hill Apartments Assistant Property Manager

JOB TITLE: Assistant Property Manager

JOB NUMBER FLSA Status :
Non-Exempt

DEPARTMENT DIVISION: Vesta Realty

GROUP: Residential Property Management

REPORTS TO: Property Manager

Vesta Realty is looking for talented individuals with the drive to succeed and grow with our company. Voted a “Great Place to Work” in 2024, Vesta Realty strives to provide the career growth and professional development opportunities that are vital to the success of our workforce. Since being established in 2017, Vesta has been recognized as one of the Top 50 Multifamily Property Management Firms in the United States.

We know that this wouldn’t be possible without the efforts of our diverse team and dynamic leadership. As one of the fastest-growing companies in the multifamily industry, we are excited about the opportunities that await you with the Vesta family.

This is not a remote position. This is an onsite position.

JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS

SUMMARY

The Assistant Property Manager supports the Property Manager in the daily operations of the property, ensuring a positive living experience for current and prospective residents. This role is integral to the leasing process, resident relations, rent collection, and financial reporting. The Assistant Property Manager monitors delinquencies, assists with apartment turnovers, and works closely with maintenance to ensure timely resolution of work orders.

Additionally, the role requires strong organizational skills to handle administrative duties, vendor management, and community event coordination while providing excellent customer service and fostering a sense of community within the property.

DUTIES AND RESPONSIBILITIES

• Assist with leasing, renewals, and resident re-certifications, ensuring compliance with all required documentation and regulations.
• Monitor and manage accounts receivable, including rent collection, reducing delinquency, and preparing eviction notices and files for legal proceedings.
• Accurately prepare and compile weekly and monthly reports for the Property Manager’s review and approval.
• Assist in apartment turnover activities, including conducting move-out and pre-move-in inspections, identifying resident charges, and coordinating turnover work with maintenance.
• Collaborate with maintenance staff to ensure work orders are completed promptly and efficiently.
• Address resident concerns, handle complaints professionally, and follow up to ensure customer satisfaction.
• Support resident communication efforts, including preparing newsletters, notices, and marketing materials.
• Manage administrative tasks such as coding invoices, tracking purchase orders, and coordinating with vendors to ensure timely and cost-effective service.
• Monitor and order office supplies, including kitchen and restroom inventory.
• Assist the Property Manager Manager in supervising, training, and evaluating office staff performance.
• Coordinate and participate in planning, organizing, and hosting community events and resident activities.
• Act as a backup for the Property Manager and/or Leasing Professional in their absence to maintain seamless operations.

EDUCATIONAL REQUIREMENTS

• High school diploma or equivalent required; additional education/training is a bonus.
• Previous experience in the property management industry required.
• Certifications Preferred: CAM, CALP

PHYSICAL REQUIREMENTS

• Occasional standing or walking within the office or to other facilities.
• Ability to sit for extended periods (up to 8 hours with breaks).
• Occasional bending, reaching, and stooping.
• Frequent use of hands for typing, writing, and handling documents.
• Ability to operate standard office equipment (e.g., computers, copiers, and phones).
• Adequate vision for reading and computer use (corrective lenses acceptable).
• Ability to hear and communicate effectively, including via phone.
• Ability to lift and carry items weighing up to 25 pounds occasionally (e.g., office supplies or small packages).
• Ability to drive a golf cart.
• Ability to climb stairs.

ADDITIONAL REQUIREMENTS

• Valid Driver's License and/or reliable transportation.…