Retail Product & Pricing Manager

Additional Considerations (if any):

Must be 18+

* At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Retail Product & Pricing Manager

Department:
Grocery

FLSA:
Non-Exempt

General Function:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software

The duties of this position are performed in the retail location, onsite.

Core Competencies:

* Partnerships

* Growth mindset

* Results oriented

* Customer focused

* Professionalism

Reporting Relations:

Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of GM, Perishables, and Store Operations;
Service Managers

Positions that Report to you:
Retail Product & Pricing Specialist

Primary Duties and Responsibilities:

* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example

* Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.

* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store

* Smiles and greets customers in a friendly manner and makes an effort to learn customers' names and to address them by name whenever possible.

* Assists customers by:

* escorting them to the products they're looking for

* securing products that are out of reach

* loading or unloading heavy items

* making note of and passing along customer suggestions or requests

* performing other tasks in every way possible to enhance the shopping experience.

* Determines department goals with store management

* Supervises all personnel within the Product Management Department

* Establishes a schedule and daily work plan for the Product Management Department

* Maintains department supplies and replenishes as needed

* Assists store management with gross profit analysis and other management reporting functions

* Ensures inventory information is accurate for monthly inventory

* Oversees the maintenance of the product management applications and trains other store personnel

* Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits

* Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered

* Oversees special buys to ensure accuracy of parameters in product management application

* Plans and schedules inventory and pricing verification in accordance with Hy-Vee policy

* Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer

* Ensures obsolete and discontinued inventory is reduced for quick sale Monitors excess inventory and works with store management to minimize

* Monitors and reports on damage/unsaleables and implements solutions to reduce them

* Approves/edits replenishment and ad orders

* Ensures price changes and product information changes for all items are completed in a timely manner

* Assists department managers with questions concerning product management in their department

* Works with DSD vendors, checks in and balances vendor invoices

* Maintains strict adherence to department and company guidelines related to personal hygiene and dress

* Adheres to company policies and individual store guidelines

* Reports to work when scheduled and on time

Secondary

Duties and Responsibilities:

* Assists in other areas of store as needed

* Reviews equipment needs of the Product Management Department and makes recommendations to the Store Director for budget requests

* Performs other job related duties and special projects as required

Supervisory Responsibilities:

Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others

Knowledge, Skills, Abilities and Worker Characteristics:

* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions

* Ability to do arithmetic calculations involving fractions, decimals, and percentages

* Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people

Education and Experience:

High school or equivalent experience Strong…