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Customer Care Pro: Multi-Channel Support & Relationships
Job in
Bethel, Bethel Census Area, Alaska, 99559, USA
Listed on 2026-07-18
Listing for:
American Express
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
American Express in Juneau is seeking a Customer Care Professional to deliver world-class support across call, chat, and mobile messaging. The role emphasizes first-contact decisions, building relationships, and helping cardholders with their needs.
You will meet quality, compliance, and productivity goals while using IT systems to assist customers, document details, and navigate multiple screens. A Bachelor's or Associate's degree and at least two years of customer service experience are
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