Program Manager

Payrate: $66.00 - $66.00/hr.

As a Design Program Manager, you will be responsible for overseeing the work happening in many areas of the Buyer and Seller experience. You will use modern technology and AI to help increase efficiency and velocity in all aspects of the product cycle. A global approach is essential for ensuring platform-level systems and capabilities are designed into every aspect of the work we produce.

Our Design Program Managers have deep expertise in optimizing user-centered design processes and are engaged in every step of the process from ideating concepts, testing prototypes, defining outcomes, scoping releases, design iterations, engineering collaboration, releasing to the market and tracking the results. Excellent communication, collaboration and organizational skills are required.

• You will be responsible for partnering with Designers, Product Managers, Business and Engineering to ensure we are delivering releases that consistently meet an ever-higher bar of quality, innovation, and performance.
• Success depends on the ability to achieve goals and deliver results on time.
• Leadership - demonstrate leadership by setting direction, optimizing, troubleshooting and course-correcting in order to achieve goals
• Delivery Execution - drive the right outcomes and deliver on time by owning key timelines, roadmaps, execution plans, managing backlogs and effectively communicating status/results across orgs
• Team-building - work with global Company product team partners (e.g. Product Managers, Engineering, Marketing, Business, etc.) to seek out ways to be more effective and increase job satisfaction
• Design Ops - drive the use of a common set of tools that are used to track, prioritize and rank the work that needs to be performed so it remains in sync with all team members
• Cross-org agility - work across a wide variety of internal and external teams and delivering a plan that represents the needs of UX, Content and Research across the Design team
• Culture and Inclusion - be part of a great work environment, establishing a supportive culture and creating an inclusive space for everyone to do their very best work and have a lot of fun along the way

• 8-10+ years of experience in program management, design operations, or PDLC execution, with a strong focus on digital consumer experiences
• Proven experience managing complex, cross-functional programs involving design, product, and engineering
• Strong understanding of design and product development processes, especially in agile environments
• Demonstrated ability to drive innovation while executing at scale—you can balance vision with pragmatism
• Excellent communication and stakeholder management skills, including comfort working with senior leaders
• Demonstrated ability to quickly learn and adapt to new systems and tools to support program execution and team alignment (e.g.; Airtable, Google Workspace, and Figma).

The typical base pay for this role across the U.S. is: $66.00 - $66.00/hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience.

Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus.

Sick leave and mobile phone reimbursement provided based on state or local law.

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