Firm Operations Manager; or Director

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Current job opportunities are posted here as they become available.

The Firm Operations Manager is responsible for overseeing the day-to-day operational and facilities functions of a multi-office professional services firm. This role ensures the firm and all office locations operate efficiently, safely, and professionally while delivering consistent employee and client experience.

The Manager leads facilities management, vendor relationships, office services, space planning, and operational support functions. The ideal candidate has experience in a professional services environment (preferably accounting, financial services, or law) and is skilled at coordinating across multiple offices, departments, and leadership teams.

Salary Range $100,000 - $130,000 (depending on experience)

• Oversee daily facilities operations across multiple office locations, ensuring offices are well-maintained, fully functional, and professional in appearance
• Serve as primary liaison with property managers, landlords, and building management
• Manage office maintenance, repairs, and preventative service programs
• Coordinate office renovations, expansions, and space planning initiatives
• Lead all office relocations, buildouts, and furniture installations
• Ensure offices meet safety, security, and compliance standards
• Manage relationships with facilities vendors including cleaning services, maintenance providers, security, utilities, shredding, and office equipment
• Negotiate and review all contracts and monitor service level agreements to ensure quality and cost efficiency which includes the firm’s insurance needs
• Oversee maintenance contracts for office equipment (copiers, postage machines, etc.)
• Ensure firm licensing is up to date on all jurisdictions
• Manage corporate travel vendor relationships and office service providers

• Oversee procurement and inventory of office, kitchen, and supply room items across locations
• Manage common areas, conference rooms, and shared spaces to ensure a positive employee and client experience
• Coordinate catering, setup, and logistics for internal meetings, partner meetings, and firm events
• Support reception and front-office service standards across all office.

• Develop and standardize office operations procedures across all firm locations
• Supervise and support office operations staff to ensure consistent service levels
• Monitor workloads and staffing needs for operations support functions and make recommendations to leadership
• Travel periodically between office locations to assess needs and ensure consistency

• Develop and manage facilities and office operations budgets
• Track expenses related to leases, vendors, supplies, and office services
• Partner with Finance on lease administration, facilities-related payments, and capital expenditures
• Oversee corporate credit card administration related to facilities and operations expenses

• Work closely with IT on physical infrastructure needs such as cabling, server rooms, and workstation setups
• Coordinate with HR on seating plans, onboarding workspace readiness, and office policies
• Support firm leadership with logistics for retreats, meetings, and internal events

• Multi-Location Operations Coordination
• Project & Move Management
• Budget Oversight
• Communication & Service Orientation
• Problem Solving
• Organization & Follow-Through
• Relationship Management

• Full-Time, Regular

• Ability to sit and work at a computer for extended periods
• Ability to move throughout office spaces and building facilities regularly
• Occasional bending, reaching, and lifting of office materials up to 25 pounds
• Ability to travel between office locations as needed

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

• Occasional travel to other firm office locations required
• Valid U.S. Driver’s License preferred

• Minimum 5+ years of…