Marketing and Office Operations Assistant

H&R Retail,established in 1983, is the largest retail-only brokerage firm in the Washington, D.C./Baltimore metropolitan area. Specializing in landlord and tenant representation, as well as investment sales, the firm has a strong presence with offices in Baltimore and Bethesda, Maryland. H&R Retail exclusively represents over
20 million square feetof retail space, serving over 100 big box stores, specialty retailers, and restaurants. The company is committed to delivering superior service and results-driven strategies for retail clients and landlords alike.

This is a
full-time, on-siterolelocatedin Bethesda, MD
, for a
Marketing and Office Operations Assistant
. Responsibilities include supporting the daily administrative functions of our Bethesda office and assisting the marketing team with routine marketing updates and materials preparation to ensure operational efficiency and client satisfaction. This role is ideal for someone who is highly organized, responsive, and comfortable handling both office administration and marketing-related support tasks in a fast-paced professional environment.

• Assist with preparation and finalization of marketing materials including flyers, tour books, maps, reports, and presentation packages
• Print and bind physical marketing materials for client meetings
• Schedule email marketing campaigns through Constant Contact
• Make basic updates to marketing materials and e-blasts
• Maintain and update the company intranet and perform minor website updates through Word Press
• Coordinate logistics for industry conferences and broker-hosted events
• Prepare materials and assist with administrative needs for company events

• Provide day-to-day administrative support to leasing brokers and office leadership
• Answer and screen incoming phone calls and direct callers appropriately
• Draft and respond to written communications via email and phone
• Maintain oversight of basic IT issues and coordinate with IT services provider and team members as needed
• Order and manage office supplies, software, and hardware
• Process and route invoices to the finance team
• Coordinate with vendors for signage installation, removal, and invoicing
• Assist with new hire setup, employee status updates, and onboarding logistics
• Maintain internal tracking documents and office records
• Work collaboratively with team members to ensure smooth office operations

• 1+ year experience in an administrative, office support, or marketing assistant role
• Associate’s degree or higher preferred
• Degree in Marketing, Communications, Business Administration or a related field is a plus
• Strong organizational skills and attention to detail
• Ability to prioritize tasks and meet deadlines
• Strong, professional communication skills, both written and verbal
• Comfortable answering and routing phone calls
• Ability to perform tasks efficiently in a collaborative, fast-paced, professional environment

• Experience in administrative assistance to handle office management and organizational tasks
• Proficiency in Microsoft Office and 360 (Outlook, Sharepoint, Word, Excel)
• Proficiency in Google Docs and Sheets
• Knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop) is highly desirable
• Experience with email marketing platforms preferred
• Basic familiarity with Word Press is a plus

• Punctuality and reliability
• A positive, team-oriented attitude
• Strong follow-through and accountability
• Ability to interact professionally with vendors, clients, and colleagues

If you are organized, dependable, and comfortable balancing administrative and marketing support responsibilities in a fully on-site setting, we encourage you to apply.