Manager of & Adjustments

JOB TITLE:

MANAGER OF RENEWALS & ADJUSTMENTS

LOCATION:

BETHESDA, MD

Description:

Multifamily Asset Managers (MAM) is a private sector partner of Pennsylvania Housing Finance Agency (PHFA), taking responsibility for the implementation of asset management core tasks under HUD’s Section 8 Performance Based Contract Administration program. It is our goal to deliver the most professional real estate and property management support available. Expertise in project based Section 8 Contract compliance is critical to achieving this goal.

MAM is seeking a Manager of Renewals & Adjustments located in either Bethesda, MD or Okemos, MI. The Manager of Renewals & Adjustments is responsible for supervising the performance of Financial Analysts in performing the Rent Adjustment and Contract Renewal functions required under the Section 8 Performance-Based Contract Administration program.

Perform initial screening of all incoming rent adjustment and contract renewal packages and log into document management system.

Assign all incoming rent adjustment contract renewal packages to Financial Analysts based on workload and experience.

Perform final screening, review, and quality control of all rent adjustment and contract renewal packages for accuracy and compliance with HUD requirements.

Communicate with owners/agents regarding their rent adjustment and contract renewal submissions.

Create and/or update training materials. Train all Financial Analysts in performance of their tasks.

Review all rent appeals submitted by owners.

Review monthly logs for accuracy.

Ensure all deadlines for processing rent adjustments and contract renewals are met.

Provide contract renewal and rent adjustment training to owners/agents on a semi-annual basis.

Travel to attend conferences and meetings as required.

Expert knowledge of the Section 8 Renewal Policy and other HUD program rules and regulations.

Knowledge of rental housing industry and practices.

Proven ability to deal with change and with situations that do not always have a process or system in place.

Ability to work with a broad spectrum of individuals at all levels.

Excellent problem-solving skills that include identification and resolution of problems in a timely manner through the gathering and analyzing of information.

Excellent oral communication skills. Proven ability to speak clearly and persuasively in positive or negative situations, demonstrate group presentation skills and conduct productive meetings.

Ability to present data and information in a clear, concise manner.

Strong written communication skills. Able to produce a written work product that is appropriate to the audience and written in a clear and concise manner that effectively gets the message across. Proven ability to compose memorandum, reports, instructions, project plans and other written materials as required for the position.

Proven ability to delegate work assignments, give authority to work independently, set expectations and monitor, delegated activities.

Ability to communicate with management and include appropriate individuals in planning, decision-making and process improvement.

Identify ways to develop and promote quality. Demonstrate accuracy, thoroughness and strong attention to detail.

Ability to make decisions. Exhibit sound and accurate judgment and make timely decisions.

Excellent project management skills, organizational skills and ability to manage competing priorities.

Ability to set priorities, meet deadlines and work in a fast-paced environment.

Ability to use Windows, Word, Excel, PowerPoint, and Outlook at an Intermediate level required.

Ability to learn and operate in-house program management and applications database.

Ability to operate office equipment, including but not limited to copiers, scanners, printers and telephones.

Bachelor’s Degree in a business-related field, preferably Finance or Accounting, with substantive accounting coursework or experience.

Five or more years of experience in Section 8 project-based assisted housing or managing multifamily housing in either the private or public sector of the…