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Senior Product Manager CX Innovation

Job in Bethesda, Montgomery County, Maryland, 20811, USA
Listing for: 3M HEALTHCARE
Full Time position
Listed on 2026-07-14
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 140425 - 229600 USD Yearly USD 140425.00 229600.00 YEAR
Job Description & How to Apply Below
Position: Senior Product Manager - Payments & CX Innovation

GEICO is seeking a CX-focused Product Manager with deep expertise in payments and billing experiences to shape how millions of customers pay for and manage their insurance across web, mobile, and servicing channels.

This role designs and delivers simple, intuitive CX across web, mobile, and servicing channels, while navigating insurance, compliance, and scale; you will lead discovery, roadmaps, and cross-functional collaboration, including AI-driven CX initiatives.

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Position Requirements
10+ Years work experience
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