Patient Coordinator

** Job Family**  **:*
* Patient Care Coordinator

** Travel Required**  **:*
* Up to 10%

** Clearance Required**  **:*
* Ability to Obtain Public Trust

** What You Will Do**  **:*
* We are currently searching for Patient Care Coordinators to support NIH clinical and research programs by coordinating patient-facing and administrative activities that contribute to high-quality care and research operations. The Patient Care Coordinator plays an essential role in ensuring a smooth patient experience while supporting NIH program objectives. These full time, on-site positions are based on the NIH campus in Bethesda, MD or Baltimore, MD.

+ Coordinate patient-related activities to support efficient and high-quality care delivery

+ Serve as a liaison between patients, clinical staff, and administrative teams

+ Assist with scheduling, referrals, follow-ups, and care coordination activities

+ Support patient intake processes, documentation, and record maintenance

+ Help ensure patients receive timely information and support throughout their care journey

+ Track patient interactions and care coordination activities using established systems

+ Adherent to privacy, confidentiality, and compliance requirements

** What You Will Need**  **:*
* + Associate degree

+ A minimum of ONE (1) year of experience in patient coordination, healthcare administration, and/or clinical support roles

+ Strong interpersonal and communication skills with a patient-centered approach

+ Ability to manage sensitive information with discretion and professionalism

+ Strong organizational skills and attention to detail

+ Familiarity with healthcare workflows, referrals, or care management processes

+ Knowledge of healthcare compliance standards (e.g., HIPAA)

+ Proficiency with electronic health records (EHRs) or similar data systems

+ Ability to work collaboratively with clinical and administrative teams

+ Must be able to obtain and maintain a Federal or DoD Public Trust. Candidates must receive approved adjudication of their Public Trust prior to onboarding with Guidehouse. Candidates with an active Public Trust or existing suitability are preferred.

** What Would Be Nice To Have**  **:*
* + Bachelor's degree preferred

+ Experience supporting diverse or complex patient populations

+ Bilingual or multilingual communication skills

The annual salary range for this position is $56,000.00-$94,000.00.  Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

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* What We Offer:

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* Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

+ Medical, Rx, Dental & Vision Insurance

+ Personal and Family Sick Time & Company Paid Holidays

+ Parental Leave

+ 401(k) Retirement Plan

+ Group Term Life and Travel Assistance

+ Voluntary Life and AD&D Insurance

+ Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

+ Transit and Parking Commuter Benefits

+ Short-Term & Long-Term Disability

+ Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

+ Employee Referral Program

+ Corporate Sponsored Events & Community Outreach

+  annual membership

+ Employee Assistance Program

+ Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and  protection, etc.)

+ Position may be eligible for a discretionary variable incentive bonus

** About Guidehouse*
* Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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