Director of Market Engagement Operations

United Educators (UE) is a liability insurance company that serves K-12 schools, colleges and universities across the United States. UE focuses on long-term partnerships that help educational institutions identify, avoid, and manage risks. Guided by our mission to support education, we provide customized coverage, relevant risk management resources, and claims support grounded in education-sector expertise. At UE, you will join a collaborative, mission-driven team committed to delivering flexible insurance solutions, responsive service, and meaningful value to the institutions we serve.

The Director of Market Engagement Operations provides operational leadership and organizational support to the Vice President for Strategic Market Engagement. This role is responsible for ensuring that market engagement priorities are well-coordinated, effectively executed, and aligned across internal teams and external stakeholders.

Serving as a central point of coordination, the Director translates strategic priorities into actionable plans, manages workflows and communications, and ensures consistent follow-through on key initiatives. The role plays a critical part in business development through maintaining efficiency, alignment, and accountability across market engagement activities, enabling the function to operate with clarity and discipline in support of United Educators’ growth and member engagement objectives.

• Support the Vice President in organizing, prioritizing, and advancing key initiatives and commitments.
• Translate strategic priorities into clear workplans, timelines, and actionable next steps.
• Maintain visibility into active initiatives and ensure alignment with departmental and enterprise goals.
• Identify risks, competing priorities, and gaps, and recommend adjustments to maintain progress.

• Plan and coordinate internal and external meetings, including agendas, materials, and logistics.
• Ensure meetings are well-structured, with clear objectives and outcomes.
• Document key decisions and action items and ensure timely follow-up with stakeholders.
• Draft and coordinate presentations, reports, and communications.

• Coordinate execution of cross-functional initiatives related to market engagement and growth.
• Develop and maintain project trackers, timelines, and status updates.
• Monitor progress and follow up with stakeholders to ensure accountability and timely delivery.
• Support organization of working groups and strategic initiatives.

• Serve as a central coordination point across Programs, Underwriting, Resolutions, Risk, Finance, and Communications.
• Facilitate effective information sharing and alignment on priorities and deliverables.
• Consolidate inputs into cohesive materials for leadership review.
• Ensure leadership is informed of key updates, risks, and decisions.
• Coordinate inputs and processes supporting market intelligence and reporting activities.
• Assist in preparing recurring reports, including executive and quarterly updates.
• Maintain organized systems for research, data, and reporting materials.
• Track and monitor key performance indicators related to market engagement efforts.
• This position requires adherence to United Educators' cybersecurity policies and industry best practices to protect company and member data. Employees must incorporate security-conscious practices appropriate to their role into daily work and complete required security training.

• Coordinate logistics and preparation for broker, partner, and stakeholder engagements.
• Develop briefing materials and support external meeting readiness.
• Track follow-ups,…