Technology Training Program Team Leader

TECHNOLOGY TRAINING PROGRAM TEAM LEADER

Own your career. Make an impact that matters.

At GDIT, we don’t just support our customers – we advance their missions. Joining our team means becoming part of a community that values innovation, continuous learning, and real‑world impact. As a Technology Training Program Team Leader supporting NIH, you will empower a world‑renowned scientific community through high‑quality, modern, and engaging technology training.

• Lead the design, customization, and delivery of technology training for NIH researchers, clinicians, administrators, and IT professionals.
• Create and maintain course schedule, ensuring a minimum of 10 courses are facilitated each month.
• Evaluate course effectiveness and student satisfaction regularly, using feedback to identify opportunities for continuous improvement in training content, delivery, and learner engagement.
• Partner with other trainers to share best practices, coordinate training efforts, and offer timely, constructive feedback to enhance overall program quality.
• Engage with federal stakeholders to maintain up‑to‑date technical knowledge, ensuring training materials and processes reflect the current operational environment.
• Teach virtual, classroom, hybrid, and hands‑on courses, plus provide one‑on‑one consultation support.
• Support training operations by answering questions, providing technical assistance, and ensuring classroom coverage.
• Create innovative training solutions that elevate learner experience and improve program efficiency.
• Maintain up‑to‑date technical knowledge to meet evolving NIH training needs.
• Tailor instruction for diverse audiences in a fast‑paced scientific and technical environment.
• Develop SCORM‑ and Section 508‑compliant online content for the HHS Learning Management System.
• Review and update training materials regularly to align with NIH technologies and software updates.
• Support onboarding for Deskside new hires by teaching NIH‑specific systems (Service Now, Remote Access tools, Active Directory, etc.).
• Help ensure service continuity through cross‑training and documentation.
• Contribute to GDIT’s culture of continuous improvement, collaboration, and mission‑focused excellence.

• Bachelor’s degree in education or related field
• 5+ years of training or teaching experience
• Exceptional communication and presentation skills
• Experience designing training for broad and complex technical topics
• Ability to deliver instruction through multiple modalities
• Strong organizational and analytical skills
• Experience with enterprise technologies such as Microsoft 365 and Windows 11

• Experience training via MS Teams, Zoom, and other virtual platforms.
• Experience with LMS platforms.
• Strong PowerPoint and content‑creation skills.
• Experience developing Section 508‑compliant training.

• Ability to obtain and maintain an NIH Public Trust clearance

• Bethesda, MD (Onsite with potential hybrid schedule; not a remote position)

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI‑powered career tool that identifies career steps and learning opportunities
• Support:
  An internal mobility team focused on helping you achieve your career goals
• Rewards:
  Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community:
  Award‑winning culture of innovation and a military‑friendly workplace