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Racquets Front Desk Attendant

Job in Bethesda, Montgomery County, Maryland, 20811, USA
Listing for: CONGRESSIONAL COUNTRY CLUB
Full Time, Part Time position
Listed on 2026-02-16
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below

Do you have a passion for making everyone's day better?

Have you ever been told you smile a lot?

Do your teammates rely on you to support them?

Does being the first and last impression excite you?

Congressional Country Club is seeking a Racquets Front Desk Attendant
. The Racquets Front Desk Attendant will primarily answer phones, take messages/reservations, greet Members and guests, and assist with emergencies.

Congressional Country Club is looking for Team Members who believe the impossible is possible. Driven to make a positive impact on the organization continuously, and believe that as a team, we accomplish more.

What will be expected of you
  • Promote a courteous, polite, and helpful relationship with all Members and guests.
  • Assist Members with club policies, rules, regulations, and billing concerns.
  • Assist in the promotion of lessons and programs.
  • Responsible for the accuracy of court, spot, program, and lesson reservations.
  • Responsible for accurate processing of merchandise, court, spot, guest, and tournament charges.
  • Responsible for following closing and opening procedures.
  • Responsible for following cash handling procedures.
  • Promote Club hospitality through management of tennis activities and functions, and service to the Membership.
  • Maintain awareness of housekeeping concerns, building repair and maintenance issues, and court maintenance issues.
  • Immediately report emergencies to the Director of Tennis, Tennis Head Professional, or directly to the Executive Housekeeper, Chief Engineer, or Maintenance Supervisor in applicable circumstances.
  • Perform minor maintenance of the shop, lounge, locker rooms, and patio as needed.
  • Coordinate with the Merchandising Manager regarding retail items.
  • Assist with daily straightening, dusting, and cleaning of merchandise.
How we determine your qualifications
  • Communicate effectively in verbal and written formats
  • Word & Excel Proficiency, Basic
  • Available to work weekends, afternoon/evening shifts
  • This is a Part-Time position
Benefits
  • Complimentary meals
  • Complimentary Free Parking
  • Health, Dental & Vision Insurance (Available to Full Time and Part Time Team Members)
  • FSA
  • 401K with a match
  • Employee Discounts Golf, Tennis, Fitness Apparel/Items
  • Congressional offers competitive benefits focused on total well-being and dependent aid as we aim to help you achieve a healthy work and personal life.

Congressional Country Club is an Equal Opportunity Employer (EOE).

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