Collections Manager

FTS is working with a commercial client in Bethesda who is looking for their next Collection Manager to lead their AR efforts with their large clientele. If the following sounds like you, please apply directly today.

• Oversee the timely and accurate application of payments (ACH, wire, checks) and manage unapplied cash and discrepancies.
• Identify and implement process improvements, automation initiatives, and workflow enhancements to increase efficiency and accuracy.
• Collaborate cross-functionally with operations, billing, and finance to resolve issues and prevent future collection challenges.
• Monitor and report on key accounts receivable metrics, including DSO, aging, write-offs, and collection trends.
• Prepare and present financial reports and analysis to senior management.
• Lead and manage the collections functions, including resolving overdue accounts, negotiating payment arrangements, and implementing strategies to minimize bad debt.
• Build and maintain strong customer relationships to effectively resolve billing, payment, and collection-related issues.
• Supervise, mentor, and develop the collections and cash application team to ensure KPI's are met and exceeded.
• Ensure compliance with internal controls, accounting policies, and applicable laws and regulations.
• Maintain and update credit, billing, and collections policies and procedures.
• Support internal and external audits by preparing documentation and responding to inquiries.

• Bachelor’s degree in Finance, Accounting, or a related field preferred; equivalent demonstrated experience may be considered.
• Proven track record of driving improvements in accounts receivable and cash flow performance.
• Minimum of 5 years working directly in collections, preferably within a construction or commercial services company.