Senior Manager, Claims Analytics & Decision Support; Auto Finance

Overview

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here.

That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.

Role Purpose

The Senior Manager, Claims Analytics & Decision Support serves as a strategic finance partner to Claims leadership, translating financial and operational data into clear, actionable insights that support loss cost management, operational efficiency, and profitable growth. This role sits at the intersection of Finance and Claims, with a primary focus on claims performance drivers, tradeoff analysis, and forward-looking decision support.

• Claims Financial Leadership — Own financial analysis and decision support for the Auto Claims organization: loss cost, severity, and frequency trends; claims expense and operational cost dynamics; claim handling efficiency and productivity metrics.
• Partner Closely With Claims Leaders To — Evaluate performance drivers and emerging trends; quantify tradeoffs between claim outcomes, cost, cycle time, and customer experience; support data-backed decisions related to staffing, process changes, and operational decision-making.
• Analytics & Insight Generation — Develop and maintain claims-focused analytics, including loss cost and expense outlooks; severity and frequency trend analysis; sensitivity analyses tied to claim mix, operational changes, or external cost pressures. Move beyond reporting to deliver insight-led storytelling that connects financial outcomes to claims operations and decision levers. Design and operationalize new analytical tools and models to support claims decision-making ntify opportunities to improve analytical frameworks, data usability, and insight timeliness across Claims.
• Senior Leader & Stakeholder Partnership — Serve as a trusted thought partner to claims senior leadership, claims operations and support teams, and cross-functional partners (e.g., Product, Underwriting, Actuarial). Support financial and business readouts by distilling complex analyses into clear, decision-ready narratives. Anticipate questions and proactively surface risks and opportunities related to claims performance.
• Process Improvement & Capability Building — Enhance consistency and rigor across finance’s claims analytics through standardized metrics, templates, and decision frameworks; improved documentation and repeatability of analyses. Contribute to the evolution of FP&A toward a high-impact advisory, forward-looking model. Collaborate with peers to share best practices and elevate analytics maturity across the Auto CFO organization.
• People Leadership & Development — Lead, mentor, and develop team members supporting claims analytics; set clear expectations around analytical quality, business partnership, and ownership; build bench strength by coaching team members toward broader understanding of the business, economics, and trade-offs between decisions.

• Bachelor’s degree in Finance or related field (MBA and/or CPA preferred).
• 5+ years in FP&A, Finance, Accounting, and the insurance industry, including work with financial forecasting, data modeling or data science.
• Must have experience working in P&C insurance, specifically with claims strategy.
• Strong Microsoft Office skills (Word, Excel, PowerPoint, Visio, VBA).
• PowerBI experience preferred.
• Excellent communication, collaboration, and problem-solving skills.
• Strong business acumen and proven track record demonstrating ability to deeply understand the needs of the business stakeholders.
• Strong analytical and quantitative skills with the ability to use data and metrics to justify assumptions and develop business cases.
• Agility to manage changing expectations and priorities.
• Previous experience as a people leader preferred.