Asset Manager, Surveillance

Department Overview

Department:
Servicing - GSE Asset Management. Walker & Dunlop provides capital to the commercial real‑estate industry and services all Fannie Mae, Freddie Mac, and FHA Finance loans, certain life insurance company, bank, and CMBS loans. The Servicing portfolio is the eighth largest in the U.S. and the company is rated CPS‑1‑ by Fitch.

As an Asset Manager on the Surveillance Team, you will safeguard the credit quality of the GSE multifamily portfolio, evaluate property performance, lead risk surveillance, and provide recommendations on borrower engagement and asset strategy.

• Perform surveillance, risk assessment, and ongoing risk management for assigned loans, including reporting results to loan investors
• Conduct quarterly and annual financial analysis (collect financials, review statements, summarize findings, propose solutions)
• Manage loans on the internal watch list, develop quarterly action plans, maintain monthly watch list comments, and present recommendations to senior management
• Perform property inspections for multifamily assets in various locations; review third‑party inspection reports and make recommendations
• Coordinate annual property inspections with third‑party vendors and follow up with borrowers to develop a course of action
• Monitor repair, completion, and other special escrows and prepare recommendations for disbursements
• Draft and distribute Reservation of Rights letters and implement default remedies as required
• Review and revise compliance of Letters of Credit as necessary
• Assist with market research and portfolio‑level monitoring initiatives

• Communicate with clients to determine appropriate loan arrangements and provide responsive customer support
• Monitor borrower compliance with loan documents and inform management of risks or emerging issues
• Collaborate and problem‑solve daily with teammates, clients, vendors, and other stakeholders
• Assist with data automation and process improvement initiatives within the Asset Management department
• May manage Credit Facility loans for compliance and process related transactions including collateral changes
• May prepare and finalize narratives for partnership interest transfers and post‑closing items such as easements, partial releases, condemnations, or management changes
• Travel as needed for inspections, meetings, or portfolio responsibilities

Attendance is generally required from 8:30am–5:30pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.

Bachelor's degree in economics, business, finance, or a related field.

3+ years of experience in Asset Management.

Demonstrated knowledge of Fannie Mae and Freddie Mac servicing guide requirements.

• Strong analytical skills including financial analysis, risk evaluation, and use of MS Office products
• Excellent organizational and business writing skills
• Strong interpersonal and customer service skills with the ability to manage fast‑paced daily challenges
• Ability to show ownership of work, take on challenges, and acknowledge growth opportunities
• Courtesy, respect, and thoughtfulness in teaming with colleagues and stakeholders
• Ability to travel and operate a motor vehicle

Estimated base salary of $80,000 - $90,000 plus discretionary bonus. The offer is based on relevant work experience, applicable knowledge, skills, abilities, internal equity, and market data.

• Up to 83% subsidized medical payroll deductions
• Competitive dental and vision benefits
• 401(k) + match
• Pre‑tax transit and commuting benefits
• Robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
• Paid maternity and parental leave, as well as other family paid leave programs
• Company‑paid life, short and long‑term disability insurance
• Health Savings Account and Healthcare and Dependent Care Flexible Spending Account
• Career development opportunities
• Empowerment and encouragement to give back – volunteer hours and donation matching

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law.

We strive to be a safe place to ask questions, build professional relationships, and develop careers.